Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 38

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
416 Reviews

Dealership Experience

4 yrs

Industry Experience

3 yrs, 8 mos

4.9

416 Reviews

Write a Review

416 Reviews of Jordan Waters

February 11, 2023

Dealership Rating
Employee Rating

Very helpful and professional. All people were friendly and supportive in every way. I appreciate their kindness. More

by CROMERDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Feb 12, 2023

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

February 09, 2023

Dealership Rating
Employee Rating

All the people are great to work with. We will always deal with you on everything More

by TONMCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Feb 10, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 04, 2023

Dealership Rating
Employee Rating

The best place to have work done at a reasonable price. I would recommend this place to everyone More

by BWILLIAMSON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Feb 05, 2023

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anfgie and Jordan met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

January 30, 2023

Dealership Rating
Employee Rating

Usually a great experience but not so great this time. I arrived at 9AM for an oil change and was still there at 10:45. I finally went to the desk and asked if my car was ready and they said that it was. More

by TPDAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damien Brooks

Jan 31, 2023

Shottenkirk Honda of Cartersville responded

Thank you for your review. We are very sorry that you were not informed your vehicle was ready. We'll be sure to share your comments with our crew. We truly appreciate your business and look forward to serving you in the future.

January 26, 2023

Dealership Rating
Employee Rating

Jordan did a great job. She got my car in quickly and got me a quote and repair much sooner than I expected. I was going out of town the next day and had to have my car rep More

by mrknight313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Jordan had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 21, 2023

Dealership Rating
Employee Rating

Super quick and dependable! They’re very transparent about your needs and help you save money and cut corners when needed. More

by SHANNON.JANETTE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2023

Dealership Rating
Employee Rating

First time using this dealer service dept. Very impressed with personnel and service. Jordan was Spectacular throughout. Said 3 hr repair and was on the button. Dealer shuttled us to local mu More

by BOB_RSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2023

Dealership Rating
Employee Rating

Every time we need service, the staff is so friendly. I never feel like I’m being talked into service I don’t need. More

by LAUREN.ROEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Jan 20, 2023

Shottenkirk Honda of Cartersville responded

Lauren, Thank you for your business and this review. We're happy to hear Angie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2023

Dealership Rating
Employee Rating

Always terrific service which I’ve had for the last five years. I will continue to use Shottenkirk. More

by MKOHL69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Jan 20, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Angie, Tyler, and our team. We're glad to hear we delivered such a great experience!

January 17, 2023

Dealership Rating
Employee Rating

This dealership has done this more than one time to me. They will overinflate the estimate only to let you know that it wasn’t going to be as much but they still live in I’m charging you much more than wha More

by GARCIAEMMY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Jan 21, 2023

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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