Jorge Sierra | Page 5

Tamiami Hyundai responded

Hi Dennis! We are so grateful for your very kind review. We're thrilled to see the whole team came together to make your experience at Tamiami Hyundai truly outstanding. See you next time!

Tamiami Hyundai responded

Thank you for your feedback. I sincerely apologize for the lack of communication and the experience you had during your repair process. This is not the level of customer service we aim to achieve, and I understand how frustrating that must have been. While unexpected circumstances can arise, it is our responsibility to ensure consistent communication and proper oversight at all times. We clearly fell short in that regard, and I appreciate you bringing it to our attention so we can address it internally. I would welcome the opportunity to speak with you directly and see how we can regain your complete satisfaction. Please accept a phone call from me later today. If you need to speak sooner, please do not hesitate to call me directly at your earliest convenience. - Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

Tamiami Hyundai responded

Thanks for the great review! We're happy to hear Jorge provided helpful service and that you had a good experience at Tamiami Hyundai.

Tamiami Hyundai responded

Thank you for choosing Tamiami Hyundai and for sharing your kind feedback about Jorge. We will be sure to pass along your kudos to him!

Tamiami Hyundai responded

We are grateful to hear about your experience with Jorge! Thank you for choosing Tamiami Hyundai and for sharing such positive feedback, Maggie.

Tamiami Hyundai responded

Susan, thank you for visiting Tamiami Hyundai!

Tamiami Hyundai responded

Thank you for sharing your feedback about our team! We appreciate your continued support of Tamiami Hyundai and hope you visit us again soon.

Tamiami Hyundai responded

Thank you for the awesome review of Jorge and the team, David! We’re glad we could assist you. See you next time at Tamiami Hyundai!

Tamiami Hyundai responded

Lamento mucho escuchar sobre los problemas continuos con su vehículo. Entendemos lo frustrante que puede ser tener que regresar varias veces sin una solución. Nos gustaría investigar más a fondo este asunto y ver cómo podemos ayudarle mejor; sin embargo, es difícil pensar en contactarle sin un nombre en la reseña. Por favor, no dude en llamarme cuando tenga un momento para conversar esto directamente. Gracias, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

Tamiami Hyundai responded

Thank you for your support. Without a name, we cannot locate your contact information, but if there is anything we can do to improve your experience with us, please reach out. Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291