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Jose Castaneda

Overview Reviews (797)

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Jose Castaneda

Jose Castaneda | Page 13

Finance Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

797 Reviews

Overview Reviews (797)

Dealership Experience

9 yrs

Industry Experience

12 yrs, 7 mos

Languages Spoken

English

Spanish

4.8

797 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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797 Reviews of Jose Castaneda

January 06, 2025

Dealership Rating

Employee Rating

The dealership is well run and organized. The staff is very courteous, knowledgeable and professional. The staff is very courteous, knowledgeable and professional. More

by DIANNE.TRAVERS1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Shopes , Samir Manohar

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Jan 06, 2025 -

Tynan's Nissan Aurora responded

Hello DIANNE.TRAVERS1, Thank you for your kind words! We're thrilled to hear that you found our dealership well-run and organized. Our team takes great pride in providing courteous, knowledgeable, and professional service. We truly appreciate your feedback and look forward to serving you again in the future!

January 05, 2025

Dealership Rating

Employee Rating

Alex was super easy to deal With. Took care of all fundamental terms in the phone. A few details when I arrived. A not too bad wait while docs were drawn up. Jose was quick and en Took care of all fundamental terms in the phone. A few details when I arrived. A not too bad wait while docs were drawn up. Jose was quick and enjoyable To talk to. Best car dealer experience I can recall having. More

by SDITTMAN69

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mindy Carlyle , Alex Brasel

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Jan 06, 2025 -

Tynan's Nissan Aurora responded

Hello SDITTMAN69, It sounds like Alex and Jose provided exceptional service, making your car-buying process smooth and efficient. Handling the fundamental terms over the phone and wrapping up the details quickly in person definitely adds to a hassle-free experience. It's great to hear that this was your best car dealer experience! If there's anything else you'd like to share or reflect on, feel free to do so!

January 03, 2025

Dealership Rating

Employee Rating

Had a great experience at this dealership. I was greeted right as I walked in. The lease process was easy and simple. Very satisfied. I was greeted right as I walked in. The lease process was easy and simple. Very satisfied. More

by TINFLOWERS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Shopes, Ariana Brent

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Jan 06, 2025 -

Tynan's Nissan Aurora responded

Hello TINFLOWERS, Thank you for your great feedback! We're thrilled to hear that you had a positive experience from the moment you walked in and that the lease process was easy and simple. Your satisfaction is our priority, and we look forward to serving you again in the future!

January 02, 2025

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Employee Rating

We had to wait hours for finance. There was a hidden fee of $300 at Dropoff. The lease should not start until car is delivered. We only came back because of Zach Rutledge from VW. H There was a hidden fee of $300 at Dropoff. The lease should not start until car is delivered. We only came back because of Zach Rutledge from VW. He did a great job helping us. More

by Bonnie

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Zach Rutledge

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Jan 03, 2025 -

Tynan's Nissan Aurora responded

Hello Bonnie, Thank you for your feedback. We're sorry to hear about the delays in finance and the hidden fee you encountered. We understand how frustrating that can be, and we truly appreciate you bringing it to our attention. We're glad to hear that Zach Rutledge was able to assist you and make a positive impact on your experience. We'll take your comments seriously to improve our process moving forward. Thank you for your patience, and we hope to have the opportunity to serve you better in the future! If you would like to speak to someone about this concern, feel free to contact the dealership.

December 30, 2024

Dealership Rating

Employee Rating

Open and inviting. Great customer experience. Best experience yet. Answered all the questions we had. Great customer experience. Best experience yet. Answered all the questions we had. More

by RACING3188

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mindy Carlyle , Samir Manohar

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello RACING3188, Thank you for your kind words! We're thrilled to hear that you had such a positive experience and felt valued during your visit. We look forward to continuing to provide excellent service!

December 29, 2024

Dealership Rating

Employee Rating

Excellent service and committed support through the buying process and service post purchase as well. buying process and service post purchase as well. More

by JASONNEBRASKA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Clearwater

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello JASONNEBRASKA1, Thank you for recognizing our commitment to excellent service both during the buying process and after your purchase. We’re grateful for your support and look forward to continuing to assist you.

December 27, 2024

Dealership Rating

Employee Rating

Samir was a wonderful sales man and helped us throughout a long and busy Saturday. He made sure our questions were answered and we left with what we wanted. a long and busy Saturday. He made sure our questions were answered and we left with what we wanted. More

by CECILIAMGIGANTE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samir Manohar

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello CECILIAMGIGANTE, It sounds like Samir provided exceptional service during your visit! It's great to hear he was attentive, thorough, and ensured you left satisfied with exactly what you needed. Thank you for sharing your feedback. We are happy to help!

December 26, 2024

Dealership Rating

Employee Rating

Great experience again at Tynan's. Everyone is knowledgeable, personable, and professional. I would definitely recommend this dealership to others. Everyone is knowledgeable, personable, and professional. I would definitely recommend this dealership to others. More

by LMPARKER21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Matthew Shopes

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello LMPARKER21, Thank you for your continued trust in Tynan's. We're thrilled to hear you had another great experience with our knowledgeable and professional team. Your recommendation means a lot to us!

December 26, 2024

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Employee Rating

I went during the holidays, and it was super busy so the whole process did take a bit longer than I had hoped but it was a welcoming and friendly environment. No pressure sales, just accurate info to all of whole process did take a bit longer than I had hoped but it was a welcoming and friendly environment. No pressure sales, just accurate info to all of my questions. More

by ALEX@ALX-106.COM

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Moran, Matthew Shopes

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello ALEX@ALX-106.COM, Thank you for your understanding during the busy holiday season. We’re glad to hear you had a positive experience with our team, and we appreciate your kind words about the friendly, no-pressure environment. Your satisfaction is our priority, and we’re here to help with any future needs.

December 21, 2024

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Employee Rating

The process was easy. Everyone took great care of us. Yasha was great! He was so friendly and so knowledgeable about the EV’s we were looking at. Everyone took great care of us. Yasha was great! He was so friendly and so knowledgeable about the EV’s we were looking at. More

by BRIANHARRIS74

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Mindy Carlyle

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Dec 30, 2024 -

Tynan's Nissan Aurora responded

Hello BRIANHARRIS74, Thank you for your feedback! We're happy to hear that Yasha made the process easy and provided great service with his knowledge of EVs. We appreciate your kind words and look forward to serving you again!