Jose Cepeda
Jose Cepeda at Universal Hyundai

Jose Cepeda | Page 14

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.4
271 Reviews
4.4

271 Reviews

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271 Reviews of Jose Cepeda

June 15, 2021

Dealership Rating
Employee Rating

We greatly appreciated Stephen's support and advice as we labored over buying used versus new, finally deciding on leasing a new Tucson. No pressure at all, and offered us many insights and options on each More

by JOHNRZARAGOZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Rivera

Jun 15, 2021

Universal Hyundai responded

John, Thank you! Steven and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Tucson! Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 28, 2021

Dealership Rating
Employee Rating

Kesia was super attentive with what i was looking for and got it, definitely pleased with the service she gave me, thats my second car. More

by RIOS.MENDEZ.J
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kesia Rivera

May 29, 2021

Universal Hyundai responded

We are very happy to hear that Kesia provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy scanelon@universalhyundai.com Susanna- Social Media and Digital Reputation Specialist

May 26, 2021

Dealership Rating
Employee Rating

good service a little slow, again good service . Will definatly reccommend this dealership to others. not much else to say,I hope the service is as good. More

by TWPRJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Universal Hyundai responded

Thank you so much for sharing your feedback with us! Have a great day!

May 25, 2021

Dealership Rating
Employee Rating

Matt was an amazing salesperson!! He was very informative, kind and understanding. He was extremely friendly and did not push to sell me a car that I would not be able to afford! Giovanne helped More

by JAYZELTORRES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez , Matt Sanchez

May 25, 2021

Universal Hyundai responded

This was great to read. We appreciate you taking the time to share your experience with us and for recognizing Matt and Giovannie. This is what we strive for with every customer and we thank you for trusting us with your business.

May 19, 2021

Dealership Rating
Employee Rating

Me siento sumamente satisfecha con el buen trato recibido de todo el personal de Universal Hyundai gracias por sus atenciones y dedicación para sus clientes More

by YOKICASTILLOLEON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman , Luis Narvaez

May 19, 2021

Universal Hyundai responded

Muchas gracias!

May 12, 2021

Dealership Rating
Employee Rating

Very nice experience. The only reason I did not give 5 stars was because I ask for a second key and was only told "there's only one". I could have been told where to ask for a spare key or offered to have More

by jani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Hernandez

May 17, 2021

Universal Hyundai responded

Thank you for sharing your experience. Please give me a call directly at 407-926-7001 ext 1050 so I can assist you with this issue- Susanna

May 18, 2021

jani responded

Hi Susan. Thanks for your interest in helping me. I will call yo on Monday the 24th Thanks again Janinna

May 10, 2021

Dealership Rating
Employee Rating

The team at Universal got my business once again. This is the 3rd car I have leased or bought from them and they really did everything to make me want to come back again. More

by Dontwantone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner , Jonathan Writtenberry

May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and your loyalty! We will pass this on to the team. Take care!

May 06, 2021

Dealership Rating
Employee Rating

I have leased 4 cars from Cesar Alegra ( Salesman) at Universal Hyundai. I believe that speaks well of this dealership. I am happy to give them all an excellent rating More

by BAUERJ220
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and your loyalty! We will pass this on to the team. Take care!

May 06, 2021

Dealership Rating
Employee Rating

Excellent service will definitely recommend it to my friends And family thank you universal for all your help, we will be back soon for one more car! More

by MURIMARIE0222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman , Jacob McNeely

May 10, 2021

Universal Hyundai responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

Dealership Rating
Employee Rating

My experience with Univesal Hyundai,was superb,I would recommend you guys too all my Friends.Fabio Ventura,was an Excellant Salesman,and treated me and my wife with utmost RESPECT. More

by MCP3801
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Fabio Ventura

May 10, 2021

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

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