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Michael Hernandez
Michael Hernandez at Universal Hyundai
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Michael Hernandez

Hyundai Certified Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Michael Hernandez

April 25, 2024

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Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, darrin diaz, Carlos DeJesus, Mustapha Bernannou, Nick Gomez, Brian Cortes, Jennifer Cacciola, Errol Gillette, John Booth

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Apr 25, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 04, 2024

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We think that we should have gotten a better deal. Our trade in was not valued at such a good price. But we got the car we wanted. More

by JPERNIA58
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Hernandez

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Mar 04, 2024

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 02, 2023

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Service was great. Dealer was very helpful and polite. Everyone was very helpful. Thank you More

by Isabellamberty
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera, Ramces Rivera, Simo Bassi

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Sep 03, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 15, 2023

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Amazing! I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team More

by CHRISTOPHERBURGOS180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Simo Bassi, Nick Gomez, Giovanne Sanchez, David Monsalve, Jennifer Cacciola, Jason Sanchez

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Jul 17, 2023

Universal Hyundai responded

Thanks Christopher! We are very happy to have provided you with such a positive experience & environment! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2023

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As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! More

by ILEANA HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Frankie Martinez, Hector Riquel

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Mar 19, 2023

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 14, 2023

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Well you have a relax environment. You feel you can think and talk over with your wife. We never have pressure, in facts we have to ask for assistance to see a Santa Fe that we so and More

by José
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mejia, Johnathan Weidner, Giovanni Perez

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Mar 15, 2023

Universal Hyundai responded

William, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Angelo and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Mar 16, 2023

José responded

We feel part of Universal Hyundai family. we really enjoy visiting. Thank you Jose, Marianla

March 04, 2023

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Employee Rating

Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Nick Gomez, Brian Cortes, Jennifer Cacciola, Errol Gillette , Luis Arevalo

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Mar 05, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 03, 2023

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Excellent service from sales staff. Recommendation: Have food machine available for diabetic people.and a soda machine too. More

by PESCA2RES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Errol Gillette

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Mar 04, 2023

Universal Hyundai responded

Thank you so much for your feedback, and for choosing Universal Hyundai! We look forward to serving you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 05, 2022

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This was a great experience for my wife and myself and we just what we wanted More

by RBOUNDS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Dec 05, 2022

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 02, 2022

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Employee Rating

Michael was very knowledgeable, respectful and accommodating to my needs. Everyone at Universal were also great! More

by Jsanti882
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 02, 2022

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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