Jose Cruz
Jose Cruz at Lake Chevrolet

Jose Cruz | Page 11

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
181 Reviews
4.7

181 Reviews

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181 Reviews of Jose Cruz

December 06, 2024

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Employee Rating

Very pleasant people and service not much more to say. I liked it very much. More

by toddturk
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski

Dec 09, 2024

Lake Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience at Lake Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

December 02, 2024

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I am very grateful that Jose was able to get my car in to be looked at on such short notice. More

by Bernadette
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Webler

Dec 04, 2024

Lake Chevrolet responded

Thank you, Bernadette, for your wonderful review! We're thrilled to hear that Jose was able to assist you and get your car looked at on short notice. At Lake Chevrolet, we always strive to provide excellent service. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

November 28, 2024

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I was pleased with the service I received, Jose found the information I requested in a timely manner and keeps me informed of any neede More

by faberlynn77
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Recommend Dealer
Yes
Dec 01, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Lake Chevrolet and that Jose was able to assist you promptly with the information you needed. We appreciate your recognition of our team's efforts. We look forward to seeing you again in the future! Sincerely, The Team at Lake Chevrolet

November 25, 2024

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Prompt courteous service everything done well; done as recommended/ informed. Easy scheduling. Clean and modern facilities More

by Jasonluebke
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Recommend Dealer
Yes

Other Employees Tagged: Matt Alfaro, Cameron Allen, Yessi Lopez

Nov 26, 2024

Lake Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced prompt and courteous service at Lake Chevrolet, and that everything was done to your satisfaction. Our team works hard to provide a clean and modern environment, and we're glad that made a positive impression. We look forward to welcoming you back for your next visit! Sincerely, The Team at Lake Chevrolet

November 25, 2024

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Fast efficient and friendly service ! Jose was knowledgeable and answered all my questions and concerns More

by gknees39
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Recommend Dealer
Yes
Nov 26, 2024

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you experienced fast, efficient, and friendly service at Lake Chevrolet. It's great to know that Jose was able to assist you and address all your questions and concerns. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

November 20, 2024

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Very nice and efficient . The work was done fast and and everyone was kind even got a free car wash More

by chris.costello1313
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Recommend Dealer
Yes
Nov 21, 2024

Lake Chevrolet responded

Thank you, Chris! We appreciate your positive feedback about your experience at Lake Chevrolet. It's great to hear that our team provided efficient service and that you enjoyed the complimentary car wash. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

November 11, 2024

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Parts department guy is great representation and professional, service guy was not professional at all , lied , nick the manager was more straightforward, and professional,I usually go to Griffen Ch More

by Jaber
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Recommend Dealer
No

Other Employees Tagged: Nick Harmon , Mario

Dec 05, 2024

Lake Chevrolet responded

Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience with our parts department and appreciate Nick’s professionalism and straightforward approach. However, we’re truly sorry to learn about your experience with our service department. Providing honest, professional, and respectful service to every customer is our top priority, and we deeply regret falling short of those expectations during your visit. We would greatly appreciate the opportunity to address this matter and ensure your concerns are resolved. Please feel free to reach out to us at 414-281-5000 so we can learn more about what happened and work to make things right. We value your business and hope to have the chance to provide you with the exceptional service you deserve in the future.

November 08, 2024

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Love you guys, thanks for the car wash! U You are the only bright spot about a car malfunction! More

by None
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our team at Lake Chevrolet could brighten your day during a car malfunction. We appreciate your kind words and look forward to assisting you again soon! Sincerely, The Team at Lake Chevrolet

November 06, 2024

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Employee Rating

Jose Cruz was at my car about the time I rolled up and stopped. Very polite and efficient. Warm chocolate chip cookies would have been perfect complement with the my liquid refreshments. Keep up the good More

by PZGRANNY
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Recommend Dealer
Yes
Nov 08, 2024

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service polite and efficient. We appreciate your suggestion about the warm chocolate chip cookies—who wouldn't love that treat? We hope to see you again at Lake Chevrolet for another exceptional experience! Sincerely, The Team at Lake Chevrolet

November 06, 2024

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Employee Rating

I do like coming to this dealership for service Although my tire pressures were not checked More

by rick.haas
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Recommend Dealer
Yes
Nov 08, 2024

Lake Chevrolet responded

Thank you for your review! We're glad to hear that you enjoy coming to Lake Chevrolet for service. We appreciate your feedback regarding the tire pressures not being checked and will ensure our team is reminded of this important detail. We look forward to seeing you again for your next service visit! Sincerely, The Team at Lake Chevrolet

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