Jose Denis | Page 2

José Denis and the team at Vera Cadillac treated my wife and I like family from the moment we walked in. They held our hand throughout the entire process, jumping over any hurdle and crossed the finish line and I like family from the moment we walked in. They held our hand throughout the entire process, jumping over any hurdle and crossed the finish line with smiles all around. We will definitely be back and recommend to anyone looking for a trustworthy dealer. More

by Casey Luaces Verified Customer Verified Customer

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We wanted to take a moment to express our sincere appreciation for the outstanding service we received at Vera Cadillac during our recent car purchase. The entire experience was a refreshing depa appreciation for the outstanding service we received at Vera Cadillac during our recent car purchase. The entire experience was a refreshing departure from the typical dealership encounter. From the initial greeting, Jose Denis stood out as a highly knowledgeable and professional sales associate. Their approach was refreshingly transparent, and we were delighted to encounter someone who didn't engage in the usual haggling games. When presented with the initial price we were delighted to see our numbers were fairly close to theirs, which really set the tone for a positive transaction. We were also impressed with the genuine commitment to customer satisfaction exhibited by everyone we encountered including the manager, Ulises Soza, the finance person, Gabino Ramos, and other staff members as well. Their collective efforts created an atmosphere of trust, making the car-buying process smooth and enjoyable. It's not often that one encounters a dealership where every team member is not only competent but also genuinely invested in ensuring customer satisfaction. Vera Cadillac has exceeded our expectations, and we are grateful for the exceptional service provided. Thank you once again to the entire team for making our car-buying experience a positive and memorable one! More

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Jose provided extremely good service. He was attentive and detail oriented. Also respectful of time. He was attentive and detail oriented. Also respectful of time. More

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This Dealership was very professional and I was greeted by the owner. They salesperson was very informative and knew the product and very helpful. He delivered the car to me. I would strongly recommend th by the owner. They salesperson was very informative and knew the product and very helpful. He delivered the car to me. I would strongly recommend this dealership to my friends to buy from Vera and Jose. I will buy all my cars in the future from Vera More

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Exceptional customer service and Jose Denis is the absolute best sale man ever.He really cares about his customers absolute best sale man ever.He really cares about his customers More

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The Dealership was clean the staff curtious and friendly . I was in and out very fast . I was in and out very fast More

by jerry2094 Verified Customer Verified Customer

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Clean and professional premise. Great service and communication. Mr. Denis was also very professional and attentive. Great service and communication. Mr. Denis was also very professional and attentive. More

by julialopez_81 Verified Customer Verified Customer

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NEW I have had an Escalade on order since October 2021. Then they told me in 2022 that I had to have a new order number for a new model? Now I’m using the new order number and Cadillac tells me that is not Then they told me in 2022 that I had to have a new order number for a new model? Now I’m using the new order number and Cadillac tells me that is not in production because Vera Cadillac has not put it on their production request schedule. I have called the general manager, Roberto, but he is not answering my phone calls. If you call Cadillac they tell you to call the dealer, if you call the dealer they tell you to call Cadillac! No communication at all! I’ve had my deposit for 15 months, very frustrating! 09/15/23. Update, I still have not received my vehicle and now they would like for me to change my order for a 2024 model! I called Cadillac and they still have my order, but Vera Cadillac will not authorize the build! They only want to sell models that are fully loaded with a accessories that I do not need. Therefore, they are refusing to build my car after two years! I am finally giving up and have requested my deposit back. THIS IS A HORRIBLE COMPANY! DO NOT SPECIAL ORDER a car from them unless it is fully loaded so they can make extra profit. Their managers have never returned my messages, it appears they’re only worried about their bonuses! More

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A place where people truly are treated like family. They are truly concerned with what is best for the customer. They are truly concerned with what is best for the customer. More

by tigerclaims Verified Customer Verified Customer

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Great service and straight forward negotiating. I appreciate it that my time was not wasted I appreciate it that my time was not wasted More

by lvalderram Verified Customer Verified Customer

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