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Jose Espejo
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Jose Espejo | Page 15
Service Advisor
Volvo Cars Silver Spring
3121 Automobile Blvd
Silver Spring, MD 20904
162 Reviews
Dealership Experience
24 yrs, 10 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
Spanish
162 Reviews
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162 Reviews of Jose Espejo
May 29, 2019
Appreciation Your company is successful because of you focus on its customer services. Also you know how to attract customer smoothly talking. In addition to th Your company is successful because of you focus on its customer services. Also you know how to attract customer smoothly talking. In addition to this Easy to process everything. Rewards deserve for you ! Well done Abraham keep going. More
by Bilisabekele@yahoo.com
Other Employees Tagged: Noah Greaney, Abraham Blandon , Alma Auza, Brady Crosby, Beatrice Dumitrache, Neal Hyman, Diego Munizaga, Ed Sarecky
Helpful 
May 20, 2019
Rude and lacking of customer focus for existing customers Still dealing with an issue from last week. Volvo Silver Spring from Service Advisor to the GM have been unresponsive and lacking of any customer foc Still dealing with an issue from last week. Volvo Silver Spring from Service Advisor to the GM have been unresponsive and lacking of any customer focus. I will be switching my service for the XC90 to Towson. More
by KSN
Other Employees Tagged: Noah Greaney, Joe Devlin , Ed Sarecky
April 30, 2019
Great customer service Recently purchased a Volvo S 60. Brady was extremely helpful and knowledgeable about the vehicle. He answered all my questions and took care of littl Recently purchased a Volvo S 60. Brady was extremely helpful and knowledgeable about the vehicle. He answered all my questions and took care of little details that really mattered and me enjoying my new purchase. He is the best great customer service. More
by Mel
Other Employees Tagged: Brady Crosby, Beatrice Dumitrache
October 31, 2018
Great Service Experience I just wanted to pass on the great experience that I recently had with Jose. I had an issue with my car that arose over the weekend and I called Jose I just wanted to pass on the great experience that I recently had with Jose. I had an issue with my car that arose over the weekend and I called Jose at 8:00 on Monday morning knowing that they would probably be busy, but he told me to go ahead and bring the car in which I did at 10:30. Based on the symptoms I gave him, he was able to correctly diagnose the problem. By the time I finished the paperwork for the loaner car, it was waiting for me. Jose warned me that it may not be ready until Tuesday so I was pleasantly surprised to get a call at 4:00 that it would be ready at 6:00! And while it was there they noticed that a tag light bulb was out and replaced it. Finally, once I paid my bill my car was waiting for me freshly washed and vacuumed. I should note that there's another dealership half the distance to my home, but I still choose to go to Herb Gordon for the superior service that they provide and I trust them. More
by BCW911
Other Employees Tagged: Joe Devlin
September 26, 2018
Service is Excellent Jose in Volvo Service always goes the extra mile to make customers happy. Look forward to seeing him. I know i am in good hands with him and the mec Jose in Volvo Service always goes the extra mile to make customers happy. Look forward to seeing him. I know i am in good hands with him and the mechanics. Watkins More
by watkins
August 08, 2018
Rip Off Don’t get your car serviced here. They will charge you hundreds, but won’t guarantee the issue will be solved. It’s a rip-off! Don’t get your car serviced here. They will charge you hundreds, but won’t guarantee the issue will be solved. It’s a rip-off! More
by Bass_Man
Other Employees Tagged: Ed Sarecky
August 03, 2018
Service commitment and loyalty to customers No matter who you deal with from a sales person, service manager or business manager you get nothing but consideration and professionalism at Herb Gor No matter who you deal with from a sales person, service manager or business manager you get nothing but consideration and professionalism at Herb Gordon Volvo! More
by 7volvos
Other Employees Tagged: Iris Harley
July 27, 2018
Great experience and service Best service department in the area. I have the option to go to other Volvo service departments, but none can compare to Volvo Cars Silver Spring"s se Best service department in the area. I have the option to go to other Volvo service departments, but none can compare to Volvo Cars Silver Spring"s service department. I have relied on this dealership for the last 25 years. They have serviced everything from my 1986 240 Volvo to my 2017 XC 60. Very convenient. Good loaner cars. Exceptional customer service.. I highly recommend trying Volvo Cars Silver Spring today. More
by Richard M.
Other Employees Tagged: Joe Devlin , Grace
July 27, 2018
Review for Service Service was great and done in a timely manner. I would highly recommend Herb Gordon and Jose . I was told what needed to be done and given an estimate Service was great and done in a timely manner. I would highly recommend Herb Gordon and Jose . I was told what needed to be done and given an estimated time of completion. More
by Daily happy
June 25, 2018
1999 S70 Service Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warni Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warning lights on. My service technician listens to any symptom I describe and always gives me the best option. He works with me to make intelligent decisions to achieve my goal of keeping the car on the road until it is 20 years old, and can be registered as historic (less than one year to go). Thank you Herb Gordon Volvo! More
by HBrittainIII
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