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Angel Soriano
Angel Soriano at Toyota of Downtown L.A.

Angel Soriano

Service BDC

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

4.1
8 Reviews
4.1

8 Reviews

Write a Review

8 Reviews of Angel Soriano

October 26, 2023

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Employee Rating

I arrived at 10:45 and my appointment was at 11 am and I left at 3:20 in the afternoon, every time you wait longer for your car, yesterday I went, it's absurd, it takes a long time, they must do something, More

by orellanaamerica2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ángel Soriano

Helpful
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Oct 30, 2023

Toyota of Downtown L.A. responded

Orellana, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 08, 2023

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Employee Rating

Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful More

by rsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya, Maria Arroyo, Abraham Alvarado, Jimmie Saucedo, Jonathan Lopez Camacho, Brian Guzman Palacios, Carlos Diaz, Olga Ulin, Jose Garcia

Helpful 4
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Oct 10, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

October 05, 2023

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Employee Rating

Everything was ok. Angel was very kind and told me about my car. I hope to see him next time. More

by raulwaters17
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Harris

Helpful
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Oct 09, 2023

Toyota of Downtown L.A. responded

Raul, thank you for taking the time to share your kind feedback about Angel. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

September 27, 2023

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Employee Rating

Long waiting time. Take too long to help or response. Charged too much. Can’t communicate properly too expensive More

by Islamsunny202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Toni Hernandez

Helpful 2
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Sep 29, 2023

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

September 21, 2023

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Employee Rating

Clean and always ready to serve, and courteous customer services including the service advisors and porters. More

by nechrispak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 25, 2023

Toyota of Downtown L.A. responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Toyota of Downtown L.A. again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 14, 2023

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Employee Rating

Angel was really helpful and he explained everything really cleared to me it was my first time doing a car service at toyota and helped me alot thank you. More

by Glendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose "Fernando" Saavedra, Leonel Maldonado, Sergio Ureno

Helpful 1
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Sep 18, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Glendy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

March 26, 2023

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Employee Rating

Gary was very helpful and informative. The service was fast, he was really nice. This is my favorite dealer to get my car serviced. More

by rosap.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida

Helpful
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Mar 28, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 09, 2023

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Employee Rating

The gentleman was thorough through my truck’s maintenance. He provided outstanding service and was very accommodating. More

by Kedin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham Alvarado

Helpful 1
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Feb 13, 2023

Toyota of Downtown L.A. responded

Kedin, thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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