Jose Gutierrez | Page 5

Overall service is good. However if the customer has a bumper to bumper service insurance, the advisor and manager should claim insurance first instead of asking customer to pay, especially it was asked b bumper to bumper service insurance, the advisor and manager should claim insurance first instead of asking customer to pay, especially it was asked by customer at the beginning. More

by WILLIAM S Verified Customer Verified Customer

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Exceptional service all around! I was very impressed with your entire staff especially Christine Lee, Jose Gutierrez and Anthony Marino. Their professionalism, quality of service, knowledge and friendliness your entire staff especially Christine Lee, Jose Gutierrez and Anthony Marino. Their professionalism, quality of service, knowledge and friendliness made my initial experience extremely positive! Great service - Thank you! More

by EDELEON91773 Verified Customer Verified Customer

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I turned my 2017 Volvo S90 in at lease end, got a new 2020. The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Serv The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Service department is efficient and knows Volvos. They make it easy for you to have your car serviced and the General Manager, Sally, is a really friendly person that rocks at solving problems. Bring something to her and its done! Gary Vitullo More

by VITULLOG Verified Customer Verified Customer

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Great job boys!! Thank you for all your service! I was very happy with everyone I worked with yesterday. I am looking forward to my next Volvo. job boys!! Thank you for all your service! I was very happy with everyone I worked with yesterday. I am looking forward to my next Volvo. More

by CHARLIE.CLARK Verified Customer Verified Customer

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This is the second time this email was sent to me and I filled it out. The service involved a bad tire and I bough a new tire all explained in the original email you sent me filled it out. The service involved a bad tire and I bough a new tire all explained in the original email you sent me More

by SJNJCJ Verified Customer Verified Customer

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Very busy, but employees stepped in so customers had less of a wait. Was also given a loaner car to accommodate for covid 19 precautions. of a wait. Was also given a loaner car to accommodate for covid 19 precautions. More

by MANDYMBROWN Verified Customer Verified Customer

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Outstanding service in difficult times! The staff was, as always, AMAZING!! Even with computer problems, the staff remained pleasant and attentive. Service was done well and car was immacu The staff was, as always, AMAZING!! Even with computer problems, the staff remained pleasant and attentive. Service was done well and car was immaculate when it was delivered back to my possession. Great service, great staff, great managers!!! More

by BETH D Verified Customer Verified Customer

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Professional and friendly Both Anthony and Jose were friendly and professional. Anthony answered my questions regarding billing and the bill was exactly as he said it would be Both Anthony and Jose were friendly and professional. Anthony answered my questions regarding billing and the bill was exactly as he said it would be (needed for insurance refund). No surprises. Very good. More

by Edwin Verified Customer Verified Customer

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Great services as usual. Jose, Service Manager and Anthony, Service Consultant are the main reasons to come back to the same dealer all the time. Anthony, Service Consultant are the main reasons to come back to the same dealer all the time. More

by Vincentlaw Verified Customer Verified Customer

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I visited The Rusnok Volvo Service Department in Pasadena. I had a very good experience. I just wanted to say thank you to Jose Gutierrez and Anthony Marino for a great service. Pasadena. I had a very good experience. I just wanted to say thank you to Jose Gutierrez and Anthony Marino for a great service. More

by SUSKESH Verified Customer Verified Customer

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