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Jose Hernandez
Jose Hernandez | Page 7
Service Adviser
Mercedes-Benz of Temecula
40910 Temecula Center Drive
Temecula, CA 92591
89 Reviews
89 Reviews of Jose Hernandez
February 04, 2020
Great service I have always been looked after from this dealership, this is my 3rd vehicle from there, staff are always polite and helpful the facility is always sp I have always been looked after from this dealership, this is my 3rd vehicle from there, staff are always polite and helpful the facility is always spotlessly clean a pleasure to go there. More
by RAY.EVANS
Verified Customer
January 29, 2020
Tell me while there is time to get the work done I came in for a 70K mile service, I provided a history of what had been done. When I picked up the car the rep gave me a recommendation to change the I came in for a 70K mile service, I provided a history of what had been done. When I picked up the car the rep gave me a recommendation to change the spark plugs. Why wasn't that recommended while the car was being worked on. That shouldn't take very long. Bottom line is, I ordered the plugs and will just put them in myself. More
by CONTRAX35
January 26, 2020
Mercedes was amazing. They got me in really quick and took care of me. I dealt with Jose and he was amazing and made sure I was taken care of. Love Mercedes and will always purchase from them in the futu took care of me. I dealt with Jose and he was amazing and made sure I was taken care of. Love Mercedes and will always purchase from them in the future ! More
by Lunarosa
January 25, 2020
Service Department Overall service was great and easy, however with that said, I was disappointed trying to set up my service appointment. I called one afternoon look Overall service was great and easy, however with that said, I was disappointed trying to set up my service appointment. I called one afternoon looking to set up an appointment for my vehicle, the operator put me on hold for a while then came back on and shared that there was no service person available to set up that appointment and that she would leave a message and have someone call me back. A day later I had to call back, I never received a call back to set up the appointment. The service and attention I have received in the past has always been outstanding, so this one one aspect was disappointing. More
by asurferkid
January 21, 2020
Jose, our service rep is exceptional, he makes the service experience quite trouble free and is very professional. He is definitely a great representative for your dealership service experience quite trouble free and is very professional. He is definitely a great representative for your dealership More
by Abereson
January 20, 2020
The staff at Mercedez Benz of Temecula always go out of their way to make sure we are well taken care of. Thank you very much for the exceptional service. their way to make sure we are well taken care of. Thank you very much for the exceptional service. More
by Jonathan
Other Employees Tagged: Omar Sahar
January 17, 2020
I saw too much emphasis on appearance and up front flash with much less follow through on facts & truth. It is ALL about the bottom line(outrageous prices) & no where else to take a MB sprinter. Good coff with much less follow through on facts & truth. It is ALL about the bottom line(outrageous prices) & no where else to take a MB sprinter. Good coffee. More
by Learn&remember
Other Employees Tagged: Phill Carreon, Ken Roycroft- very helpful, and positive
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