Jose Macias | Page 2

Pleasant and attentive sales staff. Scott Inman was very nice to work with and helped us figure out the best vehicle for us. Scott Inman was very nice to work with and helped us figure out the best vehicle for us. More

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Karsten is awesome, he knows his stuff! Ask him any question about any BMW and he will answer! He answered all my X3 questions when I first bought my car, he continues to ask if I have any Ask him any question about any BMW and he will answer! He answered all my X3 questions when I first bought my car, he continues to ask if I have any questions, and how I’m enjoying my X3. I’m impressed with his BMW knowledge! Professional, pleasant and a great deal of patience, great asset to BMW! BMW SLO is the BEST!!! More

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David Roberts was great to work with! I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO and wasn't able to visit the dealership right away. David went above and beyond to help me as I gathered information about the vehicle and also had questions about returning a leased vehicle. He sent me a personalized welcome video followed by a video tour of the vehicle. I really appreciated this as the online photos didn't show all the details he was able to share in the video. Over the course of the day, we were talking on the phone, texting, and emailing - he made himself available to help with whatever I needed. He was very friendly and professional throughout all our correspondence and conversations. If he didn't know the answer to something, he'd quickly find out from a colleague and get back to me. He worked with his team to make me an offer that I felt good about. David never made me feel pressured and gave me the time and space to make a thoughtful decision. He was very understanding and considerate. I was able to get the paperwork started online and spent around 30 minutes at the dealer when I picked up my car. It was such a breeze! They even offered to deliver the vehicle if I wanted that (at an extra cost). I've leased vehicles over the past 15 years and this was by far the best and easiest experience. In addition to David, the other staff who were helpful include Jose Macias and Kirk Tumbaga. More

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David Roberts was great to work with! I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO I submitted an online inquiry about a specific vehicle I was interested in and heard from him within an hour. I live a couple of hours away from SLO and wasn't able to visit the dealership right away. David went above and beyond to help me as I gathered information about the vehicle and also had questions about returning a leased vehicle. He sent me a personalized welcome video followed by a video tour of the vehicle. I really appreciated this as the online photos didn't show all the details he was able to share in the video. Over the course of the day, we were talking on the phone, texting, and emailing - he made himself available to help with whatever I needed. He was very friendly and professional throughout all our correspondence and conversations. If he didn't know the answer to something, he'd quickly find out from a colleague and get back to me. He worked with his team to make me an offer that I felt good about. David never made me feel pressured and gave me the time and space to make a thoughtful decision. He was very understanding and considerate. I was able to get the paperwork started online and spent around 30 minutes at the dealer when I picked up my car. It was such a breeze! They even offered to deliver the vehicle if I wanted that (at an extra cost). I've leased vehicles over the past 15 years and this was by far the best and easiest experience. In addition to David, the other staff who were helpful include Jose Macias and Kirk Tumbaga. More

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Bought a brand new +$100K BMW from these guys, only to be ripped off with extras I don’t want. They don’t reply to emails, they don’t call back, always having some lame excuses and ‘tomorrow’ promises. BUYER ripped off with extras I don’t want. They don’t reply to emails, they don’t call back, always having some lame excuses and ‘tomorrow’ promises. BUYERS BEWARE !!! More

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Connor was extremely pleasant to work with. Took his time to address all my questions. I’ll definitely be back! Took his time to address all my questions. I’ll definitely be back! More

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The whole team has been nothing short of amazing! From the sales floor to the Service department. They have my loyalty. From the sales floor to the Service department. They have my loyalty. More

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I called Coast BMW to schedule an oil change… instead, I had the pleasure of speaking with the Sales Manager, Jose. He was funny, professional and made me smile on what was the end of a long, hard few days. had the pleasure of speaking with the Sales Manager, Jose. He was funny, professional and made me smile on what was the end of a long, hard few days. He easily made me feel welcome and treated me like a friend. I picked up reinforcements, April Marie Alley and headed to BMW. When I arrived, I was overtaken with admiration by what I saw. They were serving meals to anyone who desired. The service bay was filled with smiling faces enjoying more than a meal. They were enjoying each other and their friends who worked there. I was already impressed. I wanted to shout from the rooftops how wonderful and emotional I felt by what Coast BMW was doing. To make a long story short, never before had I browsed a BMW dealership. I not only traded in my problematic Cooper but I met some extraordinary people there. My salesman, Luke, their Finance Manager, Kirk, Detail Manager, Roger and of course, Jose. These BMW professionals are unsurpassed in their fields of expertise. They were professional, friendly, kind, honest and possess the highest of integrity. They made me feel like family. I’ll never buy a car from anyone else. More

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Lupe worked hard to help us figure out all the details. He is very effective. He is very effective. More

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I highly recommend BMW of SLO to anyone looking for a used vehicle. I bought my "previously enjoyed" Ram 1500 from them and the service was professional, efficient and best of all the staff were not push used vehicle. I bought my "previously enjoyed" Ram 1500 from them and the service was professional, efficient and best of all the staff were not pushy. Finance was the easiest I have ever had and the rate excellent. The staff went over and above to show their appreciate for my business. Over my 34 years of owning vehicles I have had the opportunity to purchase numerous vehicles both luxury and work horses but can honestly say that I have never had as pleasant experience as this. Everyone worked as a team to make the sale happen and the entire process was seamless and easy. 10 out of 10 to the entire team. More

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