Jose Macias | Page 2

My man JT took care my every need, a real blessing and makes it a simple joyful experience as well as heart warming hospitality making it feel real family like, here at BMW San Luis Obispo. makes it a simple joyful experience as well as heart warming hospitality making it feel real family like, here at BMW San Luis Obispo. More

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Just wanted to say that JT,Adrian,Scott and Jose and team did a phenomenal job they treated me like family and I will do the same and keep bringing family and send in recommendations for JT and Adrian did a phenomenal job they treated me like family and I will do the same and keep bringing family and send in recommendations for JT and Adrian More

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Everyone was very helpful and friendly. John made this the easiest and quickest transaction I’ve ever had in purchasing a vehicle. Very happy with the service I received today. Top notch. John made this the easiest and quickest transaction I’ve ever had in purchasing a vehicle. Very happy with the service I received today. Top notch. More

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Ultimate Driving Machine"? More like the ultimate hunk of junk. I kept telling my young adult son how BMW was the ultimate driving machine, and he said, "I think we should get More like the ultimate hunk of junk. I kept telling my young adult son how BMW was the ultimate driving machine, and he said, "I think we should get a Mazda." I told him, "you haven't driven until you've driven a BMW." Boy was I wrong! This has been the worst car-buying experience of my life and I've owned three Mercedes, two BMWs (this being my second), two Jeeps, an Acura, and a Range Rover. I spent a year researching and trying to find a quality, safe vehicle to share with my son, and this turned out to be the worst thing that could have happened. He said right away, "it drives like xxxx." Even after taking it back twice , being dismissed "that's how X Drive drives " and being without a car for a week so they could "make repairs," nothing was fixed. Some young kids at a local tire and repair shop were able to point out serious issues within minutes things the dealership ignored. And my son was right it still drives like xxxx. When I asked what they were going to do, their idea of "resolving" the situation was trying to sell me an even more expensive piece of junk and take more of my money instead of fixing the car I just bought. Now I'm stuck with an unsafe, undrivable vehicle. BMW of San Luis Obispo does not operate with integrity. The used car department is careless, corners are cut, and vehicles are not properly vetted. Customers are left with unsafe, overpriced cars that should never have left the lot. Profit is clearly prioritized over safety and transparency. On top of that, they don't respect people's time. I've spent hours upon hours dealing with them, only to miss an annual family vacation because of this mess. Most importantly, the fact that this dealership and its personnel have no regard for the safety of the people they sell cars to is completely outrageous and I expected much, much more from a BMW dealer. Shop elsewhere your money, your time, and your safety are worth more than what you'll get here. More

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DO NOT BUY A USED CAR HERE! Run away as fast as you can from BMW of San Luis Obispo. Their used car department is extremely shady. They do not properly inspect or repair vehicle Run away as fast as you can from BMW of San Luis Obispo. Their used car department is extremely shady. They do not properly inspect or repair vehicles and will lie straight to your face without hesitation. They are more than willing to send you and your family off in an unsafe car with no shame, leaving buyers in a devastating, dangerous, and costly position. The only ones who win here are the dealership, while customers are left stuck with unsafe, undrivable cars or forced to pay for expensive repairs. Their used car practices should be investigated. Don’t make the same mistake I did — please shop elsewhere. More

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The staff at this dealership go above and beyond. Super friendly and helpful! They made the buying process easy and efficient. Big shoutout to JT and Jose! Super friendly and helpful! They made the buying process easy and efficient. Big shoutout to JT and Jose! More

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Wonderful crew, mpst especially JT (Jeff Thompson). ..just the right combo of friendly, happy, humble, down to earth, felt-like-family kind of guy, but also knowledgeable and when he didn't have all the ..just the right combo of friendly, happy, humble, down to earth, felt-like-family kind of guy, but also knowledgeable and when he didn't have all the answers, he worked hard to get them or find us the next best person to talk to. I trusted him to help our new-driver daughter, so I'd trust him with the rest of our family and friends. Great experience :) More

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The best dealer that been and the sales man Jeffrey make you feels like home you feels like home More

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I had no idea that buying a high end car could be this easy. Dealerships usually mess up a corporate purchase, which mine was. Not BMW of SLO. So very appreciative of their respect for my time. I never fe easy. Dealerships usually mess up a corporate purchase, which mine was. Not BMW of SLO. So very appreciative of their respect for my time. I never felt trapped. They had the deal all dialed in. Just had to sign and drive! More

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Jeffrey was amazing! He made me feel comfortable, never made me feel pressured and listened to all of my needs. Every staff member was friendly. Jose was great as well. ( He made me feel comfortable, never made me feel pressured and listened to all of my needs. Every staff member was friendly. Jose was great as well. (Both of them) Won’t be my last purchase here! More

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