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Jose Palomares
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14 Reviews
14 Reviews
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14 Reviews of Jose Palomares
March 17, 2024
The sales personnel are very good to work with. No high pressure and willing to work with you to get you into a vehicle to suit your needs. I have been getting cars from Family Hyundai for almos No high pressure and willing to work with you to get you into a vehicle to suit your needs. I have been getting cars from Family Hyundai for almost 20 years. I also feel that the service people are helpful. More
by asmile1
Verified CustomerOther Employees Tagged: George "Skip" Hasenjaeger
Helpful 
March 13, 2024
I had the best deal on my car. The service was excellent, and I really appreciate it. They were willing to answer any questions that I had, and I love that. The service was excellent, and I really appreciate it. They were willing to answer any questions that I had, and I love that. More
by Janine.seitz99
March 09, 2024
I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More
by Ashley
Other Employees Tagged: Graham Watson, Al Pellizzeri, Bob Ross, Jason Lechowicz, Toni Ivanovic, Maverick Watson, Giovanni Saldana, Marc Dabaco
February 29, 2024
Jose and Al were great very patient with us! Very personable and easy to talk to! Definitely would recommend to family and friends! We love our Paliside from the Tinley Park,IL location! -Tony& Very personable and easy to talk to! Definitely would recommend to family and friends! We love our Paliside from the Tinley Park,IL location! -Tony&Kiani More
by Kiani
Other Employees Tagged: Al Pellizzeri, Scott Lupo
February 23, 2024
Friendly. No issues. Explained the various models and features well. Drove away that night with a car. No issues. Explained the various models and features well. Drove away that night with a car. More
by DAN@MARRERA.COM
Other Employees Tagged: Scott Lupo
February 04, 2024
I have leased from Family Hyundai in the past and once again had a wonderful experience. Omar was very professional, informative, and attentive from the time I walked in until the time I left in my new Tu again had a wonderful experience. Omar was very professional, informative, and attentive from the time I walked in until the time I left in my new Tucson. Omar was excellent! Explained features of the car and answered all our questions. I had an excellent experience. More
by mariath59
Other Employees Tagged: Toni Ivanovic, Robbie Watson , Omar Martinez
December 12, 2023
Jose and the people we talked with were very polite and obliging. There were many SUV’s to choose from. The dealership was clean and the manager Graham was great to come out and thank us and tell us to let obliging. There were many SUV’s to choose from. The dealership was clean and the manager Graham was great to come out and thank us and tell us to let him or Jose know if we need anything. Would definitely recommend Family Hyundai. More
by JAYAIM
Other Employees Tagged: Graham Watson, Scott Lupo
December 02, 2023
True old school customer service. I'm very pleased with my experience. I am recommending this dealership to everyone! I'm very pleased with my experience. I am recommending this dealership to everyone! More
by QWMOM123
Other Employees Tagged: Al Pellizzeri, Robbie Watson , Crystal
November 24, 2023
Lots of models to look at. The salesman Jose was very helpful and knowledgeable about every aspect of the suvs.The showroom was spotless. The salesman Jose was very helpful and knowledgeable about every aspect of the suvs.The showroom was spotless. More
by TJFW0
Other Employees Tagged: Carlos Alcantar
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