Jose Palomares

I can't say enough about the assistance Mr. Pellizzeri provided. He went above and beyond. He helped me by interceding with Enterprise Car Rental to resolve the return of a car rental. He also Pellizzeri provided. He went above and beyond. He helped me by interceding with Enterprise Car Rental to resolve the return of a car rental. He also assisted in arranging through Joe from the service dept. to have the electrical wiring subsequently attached to my newly installed tow hitch. Joe, from service, helped by showing me how to use the key fob to move the vehicle backward or forward, outside the vehicle, when exiting a tight parking space. Mr Palomares did well when representing the dealership, as did most everyone I met there. More

by SFCFREEMAN Verified Customer Verified Customer

Print

Professional and courteous. . Responsive to all questions and concerns that we raised and regular follow up. . Responsive to all questions and concerns that we raised and regular follow up. More

by gsajdak Verified Customer Verified Customer

Print

Jose fue muy amable, el consencionario muy limpio. El servicio al cliente estuvo, bien. Aunque las personas no se pueden enojar si uno no puede ponerle las garantías a los autos.. El servicio al cliente estuvo, bien. Aunque las personas no se pueden enojar si uno no puede ponerle las garantías a los autos.. More

by GRIMALDYNIEVES Verified Customer Verified Customer

Print

José and his team are personable and helpful. I felt like they really understood what I was looking for and went above and beyond to help me. I would definitely recommend them to anyone searching I felt like they really understood what I was looking for and went above and beyond to help me. I would definitely recommend them to anyone searching for a great vehicle! More

by MICHELEARNOLD5 Verified Customer Verified Customer

Print

From the sales team to finance and out the door with a great deal and perfect car Family Hyundai delivered. great deal and perfect car Family Hyundai delivered. More

by juliatermanas Verified Customer Verified Customer

Print

I purchased a 2013 Hyundai Sonata from Family Hyundai on 3/27/26. Three months later, the engine had a catastrophic failure requiring it to be replaced. I called the Sales Specialist Jose Palomares and 3/27/26. Three months later, the engine had a catastrophic failure requiring it to be replaced. I called the Sales Specialist Jose Palomares and did not receive a return call. An email to Mr. Palomares and did not receive a response. Went to the Family Hyundai website to advise of the situation but received no response. I only received a response when I called again. I was then advised by a service manager that the engine was covered under Hyundai's warranty and that I could take the vehicle to any Hyundai dealership for it to be replaced. I had the vehicle taken to a closer Hyundai dealership and they advised that the engine would not be replaced and referred me to Hyundai Corporate for resolution. I called and spoke with a sales manager at Family Hyundai (he refused to provide his last name - said to look it up on the website) and he advised that Family Hyundai's responsibility ended as soon as the vehicle was driven off its lot. My efforts to further discuss this ended when he terminated the conversation by hanging up on me. When I purchased the vehicle from Family Hyundai, Family Hyundai did not inform me that Hyundai issued a recall for this vehicle model due to problems with the engine that caused engine failure. Had Hyundai informed me of this problem, I would not have purchased the vehicle. I have attempted to discuss this matter with Family Hyundai but was hung up on. I can find no email addresses to communicate additional details of this matter. More

Print

The experience at Family Hyundai was delightful. Everything went smoothly. I didn’t feel rushed. Everything went smoothly. I didn’t feel rushed. More

by JMBARTA73 Verified Customer Verified Customer

Print

Very pleased first time Family Hyundai buyers. Jose was fantastic from start to finish and Graham was a pleasure to meet. Very friendly and knowledgeable staff with a great car selection and a cle Jose was fantastic from start to finish and Graham was a pleasure to meet. Very friendly and knowledgeable staff with a great car selection and a clean showroom. I would definitely recommend this dealership to friends and family. More

by kidryan78 Verified Customer Verified Customer

Print

This is our third vehicle purchase service location. Our second salesman we did not care for Jose was fabulous. The aftermarket person Maverick was a little pushy and we didn't purchase through him. Our second salesman we did not care for Jose was fabulous. The aftermarket person Maverick was a little pushy and we didn't purchase through him. More

by CHERNEYLON Verified Customer Verified Customer

Print

This has been the best experience I have had purchasing a vehicle. Jose was great. I felt he really cared about us leaving as a satisfied customer. He was genuine in helping us find the right vehicle for vehicle. Jose was great. I felt he really cared about us leaving as a satisfied customer. He was genuine in helping us find the right vehicle for our family and stay in our budget as well. The dealership also had an amazing promotion. I will definitely recommend my family and friends to come do business with Jose and family Hyundai! More

by JMoreno Verified Customer Verified Customer

Print