Jose Palomares | Page 2

This service department is the worst I think I’ve ever been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how to pick up a phone and call the customer about their vehicle. My car was there from Tuesday and didn’t even get looked at until Thursday then said it would be done Friday and when I got there Friday to pick it up it still wasn’t done and didn’t even get a phone call about it. I didn’t end up getting it back until late Monday. I’m kicking myself in the xxx for even buying this vehicle at this dealership. The only reason I did was because the salesman was so nice and knew what he was talking about. Never will I buy a car here again nor refer anyone here. More

by JENNY Verified Customer Verified Customer

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We are very happy with our experience with Family Hyundai - and, Jose Rocks!!! We highly recommend Family Hyundai!! - and, Jose Rocks!!! We highly recommend Family Hyundai!! More

by SUEDUGGAN Verified Customer Verified Customer

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I had an excellent experience with the service department at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and m at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and made sure I understood what my vehicle needed without any pressure. More

by joselozano26 Verified Customer Verified Customer

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Jo Ana Gonzalez is excellent! She is a delight to work with! Never talked to a tech!! She is a delight to work with! Never talked to a tech!! More

by laney302 Verified Customer Verified Customer

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Great customer service. Jose was awesome very professional and explained and everything well. Highly appreciated Jose was awesome very professional and explained and everything well. Highly appreciated More

by NABIFIDAA Verified Customer Verified Customer

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Buying my new car at Family Hyundai was a great experience! Staff was excellent both friendly and professional people! experience! Staff was excellent both friendly and professional people! More

by SUZANNE.RIZZO63 Verified Customer Verified Customer

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Dealership is very reliable and dependable . Customer service was on point when I took my vehicle to service. Customer service was on point when I took my vehicle to service. More

by shastah2trycks Verified Customer Verified Customer

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The salesman was good. Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is go Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is gonna last for 300k miles while the other is saying oh you need this cause the car isn’t reliable. More

by CONLIN.KYLE Verified Customer Verified Customer

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Honest personable and friendly environment. Experience is acceptable if you know how to negotiate a deal. Experience is acceptable if you know how to negotiate a deal. More

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Easy to communicate with and quick replies. Easy scheduling for maintenance. Very friendly staff and clean facility. Easy scheduling for maintenance. Very friendly staff and clean facility. More

by AMANDAC Verified Customer Verified Customer

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