Jose was really polite and patient in explaining the
operation and the controls of my new vehicle. Scott explained the financing in great detail and the importance of getting the maintenance on time and
operation and the controls of my new vehicle. Scott explained the financing in great detail and the importance of getting the maintenance on time and at Family Hyundai. Al welcomed us politely and explained the optional items available.
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by nichiporuk.g
Verified Customer
Verified Customer
Jan 14, 2026 -
Family Hyundai responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.
Highly recommend Family Hyundai.
Very professional and personable staff. Best experience we’ve had buying a car!
Very professional and personable staff. Best experience we’ve had buying a car!
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by PALMERS9
Verified Customer
Verified Customer
Nov 10, 2025 -
Family Hyundai responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.
As always, I thoroughly enjoy coming here to get my car
serviced. JoAna’s friendly service is truly exemplary!
serviced. JoAna’s friendly service is truly exemplary!
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by joselozano26
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joana
Nov 07, 2025 -
Family Hyundai responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!
Carlos and Jose are great guys to talk with and they
helped me getting what I wanted
helped me getting what I wanted
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by mrjohnfsears
Verified Customer
Verified Customer
Oct 16, 2025 -
Family Hyundai responded
Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
I told Jose that I wanted a smooth and easy transaction.
Did not need the yearbook version, just the cliff notes, and he delivered. He made it quick, smooth and painless. I have to refer people when they as
Did not need the yearbook version, just the cliff notes, and he delivered. He made it quick, smooth and painless. I have to refer people when they ask about my ride. Next up, let's see what the service department can do... if they're anything like Jose , then we'll be just fine.
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by sirsaxpro
Verified Customer
Verified Customer
Sep 25, 2025 -
Family Hyundai responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jose and all of us at Family Hyundai are glad to have you as a customer.
This service department is the worst I think I’ve ever
been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how
been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how to pick up a phone and call the customer about their vehicle. My car was there from Tuesday and didn’t even get looked at until Thursday then said it would be done Friday and when I got there Friday to pick it up it still wasn’t done and didn’t even get a phone call about it. I didn’t end up getting it back until late Monday. I’m kicking myself in the xxx for even buying this vehicle at this dealership. The only reason I did was because the salesman was so nice and knew what he was talking about.
Never will I buy a car here again nor refer anyone here.
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by JENNY
Verified Customer
Verified Customer
Sep 19, 2025 -
Family Hyundai responded
Providing a positive experience is our top priority, and we're sorry that we failed here, Jenny. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
We are very happy with our experience with Family Hyundai
- and, Jose Rocks!!! We highly recommend Family Hyundai!!
- and, Jose Rocks!!! We highly recommend Family Hyundai!!
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by SUEDUGGAN
Verified Customer
Verified Customer
Sep 13, 2025 -
Family Hyundai responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I had an excellent experience with the service department
at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and m
at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and made sure I understood what my vehicle needed without any pressure.
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by joselozano26
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JoAna
Aug 01, 2025 -
Family Hyundai responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!
Jo Ana Gonzalez is excellent!
She is a delight to work with! Never talked to a tech!!
She is a delight to work with! Never talked to a tech!!
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by laney302
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jo Ana Gonzalez 5 stars
Jun 09, 2025 -
Family Hyundai responded
Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!
Great customer service.
Jose was awesome very professional and explained and everything well. Highly appreciated
Jose was awesome very professional and explained and everything well. Highly appreciated
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by NABIFIDAA
Verified Customer
Verified Customer
Jun 06, 2025 -
Family Hyundai responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.