Maverick Watson
Maverick Watson at Family Hyundai
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Maverick Watson

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
54 Reviews
4.6

54 Reviews

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54 Reviews of Maverick Watson

April 21, 2024

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Employee Rating

Tj and his whole service department are very courteous and professional. Kudos to the man in charge !! More

by IVANA.BLAGOJEVIC21
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Family Hyundai responded

We are very happy to hear that TJ and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2024

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Employee Rating

I had a seamless interaction and everything went smoothly. I can safely say I would recommend Omar to all of my friends and family. Thank you for your professionalism. More

by ZACHARY629
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Carlos Alcantar , Omar Martinez, Crystal

Apr 06, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omar here at Family Hyundai.

March 09, 2024

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I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Mar 13, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Ashley, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 19, 2024

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After working with Chris ,Family will remain my dealer of choice. He sold me three cars in three years. Great guy to do business with. More

by dirtdigger98
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Powers

Feb 19, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris and Maverick and don't hesitate to let us know if we can be of further assistance.

January 27, 2024

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Great. Customer service! The staff was helpful , personable and knowledgeable. Comfortable waiting area with WiFi and snacks More

by PLEONI07051969
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Jan 28, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

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They are professional, knowledgeable and treat their customers very well. They are easy to deal with and follow up on their service. More

by mmakhamre
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 20, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2023

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Easily one of the best, if not the best, dealerships around!!! Staff and service are top notch all the time! More

by PAULIEB421
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2023

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Our salesman George was very accomodating. He found the car we wanted with the rebates we desired. The trade in value was acceptable which brought the price we needed. George took time to e More

by WAYNEHAYS53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger, Scott Lupo , The woman who answered the phone when we saw a car we wanted on the Family Hyundai web site did a great job!

Nov 19, 2023

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, Wayne, and let us know if we can be of any more assistance!

November 08, 2023

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Employee Rating

No communication to staff and to the owner of car. Car sat for a day and no one bother to call and when called they said they forgot. More

by Hellokitry1030
Workmanship
Service Time
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Recommend Dealer
No
Nov 11, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2023

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GRAHAM IS ALWAYS ON TOP OF EVERYTHING WHETHER SALES SERVICE FINANCE PARTS OR WHATEVER…..THANKS More

by IMTHEJAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Family Hyundai responded

It's great to hear that Graham and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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