Jose Soriano
Jose Soriano at Niello Volkswagen

Jose Soriano

Internet Sales

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
65 Reviews

Dealership Experience

4 yrs, 5 mos

5.0

65 Reviews

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65 Reviews of Jose Soriano

July 28, 2025

Dealership Rating
Employee Rating

Here are fifteen words about the dealership. Oh wait, that was already seven words. Last one-GREAT More

by KEKRINER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

July 21, 2025

Dealership Rating
Employee Rating

Jose was excellent in customer service! He made the car-buying experience smooth, professional, and enjoyable. I truly appreciate his knowledge, patience, and dedication." More

by HEIDEELOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Phan

Jul 21, 2025

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

June 28, 2025

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Employee Rating

Jose was so helpful with my request. He was very knowledgeable about the RS5 Audi I was interested in. I could not say enough about his good attitude, professionalism and honesty. Jose w More

by Robert Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

June 19, 2025

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As always, excellent service received from Niello Volkswagen. Ron was so kind & understanding during this difficult time for me. Will always appreciate Niello's service as they always manage to keep More

by AAAUTOBODYAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

Jun 19, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 17, 2025

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I really can't say enough great things about what an outstanding job Jose did. He spent hours working with me to find the right car. And put together a better deal than I thought was possible. Workin More

by Michael Sowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

June 12, 2025

Dealership Rating
Employee Rating

Jose and Alex walked us through every step of buying our car with transparent and helpful communication! An exceptional team with integrity built into their core values! Thank you so much for making it happ More

by Warda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 26, 2025

Dealership Rating
Employee Rating

I had a great experience, Jose got me pre approved before I went to the dealership. When I arrived it made the process so easy and saved a lot of time. I would definitely buy another car from Niello Volkswag More

by reinettelittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III

May 26, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

May 26, 2025

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Employee Rating

Great experience. Jose took the time to listen to what we wanted and was patient with us. More

by KATIEAROBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Phan

May 26, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

May 14, 2025

Dealership Rating
Employee Rating

All was good. The only thing that I am not fond of, and it happens at most dealers I’ve been too, is being offered all the extras when I say up front I don’t want More

by JMATTSONTR250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

May 11, 2025

Dealership Rating
Employee Rating

process was fast and professional but i would have liked to pick the finance companies. More

by ANTONIO4RED209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Phan

May 11, 2025

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

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