Dealership Experience
2 yrs, 7 mos
16 Reviews
Write a Review16 Reviews of Will Gwaltney III
May 10, 2024
Very kind professional and got an amazing deal great customer service. Salesmen was very knowledgeable regarding vehicle. customer service. Salesmen was very knowledgeable regarding vehicle. More
Other Employees Tagged: Vincent Vail, Jose Soriano, Brandon Balassi, Scott Russo
May 05, 2024
Brandon's knowledge of sales and tax reciprocity with other states gave us the incentive to decide to purchase our vehicle. Thank you, Brandon. other states gave us the incentive to decide to purchase our vehicle. Thank you, Brandon. More
Other Employees Tagged: Brandon Balassi , Terry Conway our sales representative
April 28, 2024
Our sales person was spectacular, did a great job of investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehi investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehicle and the benefits of its features and did a very tasteful job of comparing the vehicle to the other cars we were looking at. He walked us through the sales process and stayed with us until we were handed our to the finance manager. Once in his hands, we were clearly explained the process and the availability of options for ensuring our expectations were properly set and comfortable with the purchase. We had a great experience with the process and with Neillo Volkswagen. We left very satisfied and happy with the process, the pricing and the terms. Everyone we encountered made this an enjoyable experience. 5 stars,✨ would do again. More
Other Employees Tagged: Carlos Alvarenga
April 08, 2024
Great experience from start to finish! We own 3 VWs and have always been taken care of with the folks here. Jose was very polite and patient with all our questions and Will was super chil We own 3 VWs and have always been taken care of with the folks here. Jose was very polite and patient with all our questions and Will was super chill in finance. Both very personable and customer focused. More
Other Employees Tagged: Jose Soriano
March 23, 2024
I love this dealership everyone that helped were very welcoming and friendly I appreciate great customer service ! welcoming and friendly I appreciate great customer service ! More
Other Employees Tagged: Carlos Alvarenga , Spencer
March 09, 2024
It took me months to get the key that I was told certified vehicles get. I was told it’s actually requirement. I had to call multiple times, and people kept ignoring me and not returning my calls a certified vehicles get. I was told it’s actually requirement. I had to call multiple times, and people kept ignoring me and not returning my calls and not answering my questions. I will definitely never do business with this company again More
Other Employees Tagged: Jose Soriano, Stephen Richardson, Steve Timmel
February 28, 2024
This was the best car buying experience I've had. Terry and Will were super helpful, available, kept consistent communication, and they really saw my goal and made it happen. I purchased a 2019 eGolf Terry and Will were super helpful, available, kept consistent communication, and they really saw my goal and made it happen. I purchased a 2019 eGolf for my daughter's 16th birthday. The staff is a team ready to assist. I was nervous about financing at Niello, but I took a chance and I'm glad I did. More
Other Employees Tagged: Terry
February 26, 2024
The customer service was fantastic. Logan and everyone else were attentive and nice. I definitely recommend this dealer. Logan and everyone else were attentive and nice. I definitely recommend this dealer. More
Other Employees Tagged: Logan Koss, Carlos Alvarenga, Khaled Jamal
December 19, 2023
Exceptional work, highly recommended. Very easy and fast, friendly staffs, great customer service and easy to deal with. Very easy and fast, friendly staffs, great customer service and easy to deal with. More
Other Employees Tagged: Stephen Richardson, Raymond Moreno, Carlos Alvarenga, Brandon Balassi, Khaled Jamal, Jack Felts , Daniel Gullahorn, Brandon Tripp, Jose Vasquez
October 26, 2023
Our salesman Steve went above and beyond in giving us a great deal. Very pleased! great deal. Very pleased! More
Other Employees Tagged: Stephen Richardson, Michael Ellis