Dealership Experience
3 yrs, 11 mos
37 Reviews
Write a Review37 Reviews of Carlos Alvarenga
May 06, 2024
I have had a lot of issues with dealerships in the past trying to take advantage of my time and money. I didn't feel that at all going in today. Michael was super helpful showing me a car I didn't even kno trying to take advantage of my time and money. I didn't feel that at all going in today. Michael was super helpful showing me a car I didn't even know I wanted until I saw it. Every person I worked with was so nice and they really worked to get me a price I could stomach. That's amazing because I went to the same dealership about 3 years ago and had a way worse experience. They have new staff and new manager and it shows. More
Other Employees Tagged: Alexander Hurlimann, Matthew Wirth
April 28, 2024
Our sales person was spectacular, did a great job of investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehi investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehicle and the benefits of its features and did a very tasteful job of comparing the vehicle to the other cars we were looking at. He walked us through the sales process and stayed with us until we were handed our to the finance manager. Once in his hands, we were clearly explained the process and the availability of options for ensuring our expectations were properly set and comfortable with the purchase. We had a great experience with the process and with Neillo Volkswagen. We left very satisfied and happy with the process, the pricing and the terms. Everyone we encountered made this an enjoyable experience. 5 stars,✨ would do again. More
Other Employees Tagged: Will Gwaltney III
April 27, 2024
No pressure. Was greater quickly and the process was quick. Vehicle was detailed and staff made my daughter’s first purchase enjoyable. Cheers Was greater quickly and the process was quick. Vehicle was detailed and staff made my daughter’s first purchase enjoyable. Cheers More
Other Employees Tagged: Khaled Jamal , Logan webb(finance 5 stars
April 22, 2024
We had a gentleman named Spencer help us and he was fantastic! 5 stars for him! fantastic! 5 stars for him! More
Other Employees Tagged: Logan Koss , Spencer
April 21, 2024
Steve was excellent to work with, I didn’t feel pressured or rushed. I feel like they were understanding and cared. or rushed. I feel like they were understanding and cared. More
Other Employees Tagged: Stephen Richardson, Raymond Moreno
April 08, 2024
Great customer service! Everyone is welcoming and helpful and is responsive to customer needs every time. Everyone is welcoming and helpful and is responsive to customer needs every time. More
Other Employees Tagged: Alexander Hurlimann, Matthew Wirth , Tevin
April 08, 2024
Cannot say enough great things about Ray (sales person), however Carlos was kind of pushy. however Carlos was kind of pushy. More
Other Employees Tagged: Raymond Moreno, Alexander Hurlimann
April 05, 2024
Wonderful service, Jose was very informative and took his time with us as we looked at the ID.4. time with us as we looked at the ID.4. More
Other Employees Tagged: Jose Soriano, Alexander Hurlimann, Jack Felts
March 31, 2024
Ray and Jamal were friendly and helpful. They madevthe buying experience easier compared to other dealers. They madevthe buying experience easier compared to other dealers. More
Other Employees Tagged: Raymond Moreno, Khaled Jamal