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Raymond Moreno
Raymond Moreno at Niello Volkswagen
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Raymond Moreno

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
18 Reviews

Dealership Experience

2 yrs, 10 mos

5.0

18 Reviews

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18 Reviews of Raymond Moreno

April 21, 2024

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Employee Rating

Steve was excellent to work with, I didn’t feel pressured or rushed. I feel like they were understanding and cared. More

by SIEDA143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Carlos Alvarenga

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Apr 22, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

April 08, 2024

Dealership Rating
Employee Rating

Cannot say enough great things about Ray (sales person), however Carlos was kind of pushy. More

by RENA.ELLZEY
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann

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Apr 08, 2024

Niello Volkswagen responded

Rena, Thank you so much for choosing Niello Volkswagen! Please let Ray know if we can be of any more assistance! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 31, 2024

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Employee Rating

Ray and Jamal were friendly and helpful. They madevthe buying experience easier compared to other dealers. More

by DBRANSFORD
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Khaled Jamal

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Apr 01, 2024

Niello Volkswagen responded

Thank you so much for your kind words for Ray and Khaled and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com (916) 359-9927

January 15, 2024

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Employee Rating

Wonderful customer service. I have no doubt that I will be well taken care of for the years to come. More

by KARILUDINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis

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Jan 16, 2024

Niello Volkswagen responded

Kari, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 08, 2024

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Employee Rating

We bought our ID. 4 from Ray with the help of Jamal, Carlos and Logan. Everyone was very professional and clearly love their jobs. More

by GEMINILOV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Khaled Jamal , Logan

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Jan 08, 2024

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Jamal, Carlos, Ray, and Logan. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 31, 2023

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Employee Rating

All people that I have associated with at Niello Volkswagen, Arden Way have been pleasant, professional, and have displayed excellent salesmanship. I would highly recommend this Niello to anyone in More

by 😊
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Carlos Alvarenga, Alexander Hurlimann, Roger Bybee

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Jan 01, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 19, 2023

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Employee Rating

Exceptional work, highly recommended. Very easy and fast, friendly staffs, great customer service and easy to deal with. More

by KSAEPHANH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Carlos Alvarenga, Will Gwaltney III, Brandon Balassi, Khaled Jamal, Jack Felts , Daniel Gullahorn, Brandon Tripp, Jose Vasquez

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Dec 19, 2023

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 21, 2023

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Employee Rating

Good all around experience. Took a while to get through to finance to complete the sale More

by BRYANAJGOMEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis

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Nov 21, 2023

Niello Volkswagen responded

Thank you, Bryana, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Niello Volkswagen are glad to have you as a customer. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 16, 2023

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Employee Rating

This dealership has incredible service and cares a lot about their customers and wants everyone to leave happy with their cars. More

by ADAMEAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal, Ronald Stevenson, Roger Bybee, Travis Cole, Andrew Adame, Kamal Singh, Jason Black , Eddie Thomas, Jose Vasquez

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Nov 16, 2023

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 13, 2023

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Employee Rating

Great service, no pressure on buying, they give you your space and time and work with you in all ways. More

by ISRAEL.VALLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi

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Nov 14, 2023

Niello Volkswagen responded

Israel, Thank you for taking the time to share your thoughts on working with Raymond, Brandon, and our team. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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