Jose Teran | Page 9

Ainsley is great but feel like the mechanics are not meeting the same level of expertise meeting the same level of expertise More

by ZENOFAMILY713 Verified Customer Verified Customer

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Great service always five star We have purchased 6 Escalades in the past 6 years! Escalades in the past 6 years! More

by jedison Verified Customer Verified Customer

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The service was great and the text updates kept me aware of he cars progress. of he cars progress. More

by MTHOMAS102 Verified Customer Verified Customer

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Overall Big Star has been great with handling my maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. More

by bbuzzelli Verified Customer Verified Customer

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My service advisor could have smiled sounded more happy to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. H to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. However, she never greeting me and didn't seem genuine. THANKS to the guy that helped order my part and read the codes on my truck. More

by GWENSIMS04 Verified Customer Verified Customer

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If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More

by Chelseyd1215 Verified Customer Verified Customer

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Jose Teran did a great job on helping us. The new/updated design to the dealership looks good as well. Thanks, Big Star Cadillac! The new/updated design to the dealership looks good as well. Thanks, Big Star Cadillac! More

by MCNIELJARED Verified Customer Verified Customer

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This is was my 1st time going to Big Star. Overall great experience! I will definitely be back! Overall great experience! I will definitely be back! More

by tdgco2004 Verified Customer Verified Customer

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They did everything I asked, explained everything fully, and were very nice. They were professional and knew what they were doing. and were very nice. They were professional and knew what they were doing. More

by TERRASOJR Verified Customer Verified Customer

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Great Customer service. Jose was very professional and polite. He met my concerns. He was family friendly and that is the most important thing. Make people feel you real Jose was very professional and polite. He met my concerns. He was family friendly and that is the most important thing. Make people feel you really want to help and get the job done efficiently. I would call on you guys in future and hope to get Jose if not some one that he has trained .Thank you More

by DEORTHA HUFF Verified Customer Verified Customer

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