Jose Torres | Page 3

Jose, our salesman was awesome. The issue we had was the time it took to get to contract completion. We waited for finance manager even though we had an appointment and no other customers were in the store time it took to get to contract completion. We waited for finance manager even though we had an appointment and no other customers were in the store. Then, it was supposed to take 20 minutes to complete the contract , but instead it took 1 hour and 40 minutes because they could not get the DMR from the other dealership to complete the transaction. This should have been complete prior to our arrival. Everyone involved was very courteous, however, the length of time it took was not a good customer experience. More

by RAPP.MICHAEL Verified Customer Verified Customer

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They were very sensitive to my request of not sitting in the dealership for long due to anxiety. Very friendly and honest about availability car the dealership for long due to anxiety. Very friendly and honest about availability car More

by STACEY_PARKER69 Verified Customer Verified Customer

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Great to work with Everyone was easy to work with and made the experience pleasant even during these crazy times of social distancing. Jose was especially friendly and h Everyone was easy to work with and made the experience pleasant even during these crazy times of social distancing. Jose was especially friendly and helpful. More

by DB Verified Customer Verified Customer

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Nice, quiet experience. Jose is better equipped with his information and explanations of the sales now , in his words ,not a rookie anymore! Jim is very professional, informa Jose is better equipped with his information and explanations of the sales now , in his words ,not a rookie anymore! Jim is very professional, informative and friendly. Wayel is the deal maker also very knowledgeable and courteous, your class clown, likeable young man. More

by BUTCHAUSTIN56 Verified Customer Verified Customer

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warrant DO NOT BUY THE EXTENDED WARRANTY. YOU WILL PAY EVERY MONTH FOR IT YET NOTHING WILL BE COVERED! THE VEHICLE HAS BEEN IN A GARAGE FOR MORE TIME THAN I DO NOT BUY THE EXTENDED WARRANTY. YOU WILL PAY EVERY MONTH FOR IT YET NOTHING WILL BE COVERED! THE VEHICLE HAS BEEN IN A GARAGE FOR MORE TIME THAN IT WAS DRIVEN! More

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Great service. Very helpful .helped me with all my needs and concerns .your service department is very nice and helpful also great people kind and curious and concerns .your service department is very nice and helpful also great people kind and curious More

by DALEHAIGHT1228 Verified Customer Verified Customer

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Great service!! They made it happen in all ways possible!! Very pleased. All the staff were very friendly and were helpful any way possible. I would reccomend them for sure!! possible!! Very pleased. All the staff were very friendly and were helpful any way possible. I would reccomend them for sure!! More

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Outstanding experience I traveled from Vermont for a particular Jeep Gladiator that Fuccillo had on the lot that matched what I wanted; I negotiated and agreed one weekend a I traveled from Vermont for a particular Jeep Gladiator that Fuccillo had on the lot that matched what I wanted; I negotiated and agreed one weekend and came to pick up the following weekend. Mike Smith was responsive, respectful, helpful, and candid about both the new vehicle and my trade. Jose Torres was also a great help also in finalizing the logistics of the purchase. The entire team of sales and service worked with me diligently and seamlessly on some mandated recall & coordination issues with my trade-in 2015 Ram EcoDiesel. I negotiate commercial transactions, constantly, for a living and I've bought about ten new personal vehicles over the years, and this was the lowest-friction, highest-satisfaction personal vehicle purchase experience that I've had. More

by TREVOR05640 Verified Customer Verified Customer

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New Jeep Renigade My experience with the whole teams at Fuccillo Jeep in Amsterdam was great. Very fair and open negotiation of the vehicle trade in and purchase price My experience with the whole teams at Fuccillo Jeep in Amsterdam was great. Very fair and open negotiation of the vehicle trade in and purchase price. Jose and Mike were great to work with! Loving the new Jeep. More

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Grand Cherokee Lease I went into the dealership to lease a Grand Cherokee. Jose was so helpful! He made sure I got into the right Jeep and at an affordable price. He was a I went into the dealership to lease a Grand Cherokee. Jose was so helpful! He made sure I got into the right Jeep and at an affordable price. He was attentive and patient, even came in on his day off so I didn’t have to wait for my new Jeep. Overall, a great experience. I look forward to working with Fuccillos in the future. More

by SM_TOKA Verified Customer Verified Customer

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