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Jose Valdes
Jose Valdes at CDJR of Leesburg

Jose Valdes | Page 3

Service Advisor

CDJR of Leesburg

3401 US-441
Fruitland Park, FL 34731

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4.5
854 Reviews
4.5

854 Reviews

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854 Reviews of Jose Valdes

May 02, 2026

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Employee Rating

Excelent service, fast, kept me informed of the ispection and founding of my truck, exceeded my expectations. More

by hector9595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mendoza, James Cavitalo

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May 02, 2026

CDJR of Leesburg responded

Thank you for the five-star rating and entrusting us with your Ram 1500 service. We’re glad our quick turnaround and updates on the inspection findings exceeded your expectations. We look forward to serving you again.

May 02, 2026

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Employee Rating

JOSE VALDES-ROSADO Was fantastic! He listened to my complaints and easily resolved my problems. I left feeling satisfied with his service. More

by moniquenealshantell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

CDJR of Leesburg responded

We’re thrilled that Jose listened to your concerns and promptly resolved the issues with your Jeep Renegade. It’s rewarding to know you left fully satisfied with the service. Thank you for the 5-star rating and for trusting us with your Jeep.

April 04, 2026

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Employee Rating

I do believe that dealership is very lucky to have Jose in their service department is taken care of me for many years More

by rfrederick11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Buell

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Apr 04, 2026

CDJR of Leesburg responded

It’s wonderful to hear that Jose and our service department have taken care of you for so many years. Thank you for trusting us with your Ram 2500 service needs. We look forward to helping you again soon.

March 30, 2026

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Employee Rating

The service including planned 40k mile main and oil change was quick And thorough…./Jose is the BEST!!! More

by DALAUSMAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

CDJR of Leesburg responded

We appreciate your five-star review! We’re glad your Jeep Grand Cherokee’s 40,000-mile maintenance and oil change were completed smoothly and efficiently. Jose will be delighted to hear you found his service exceptional.

March 22, 2026

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Employee Rating

Dealing with tech Jose Valdez is the best. Bla bla bla bla bla lbs bla More

by rickvolkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2026

CDJR of Leesburg responded

We appreciate your kind words about Jose’s service on your Jeep Grand Cherokee. We’re delighted his expertise made your visit so positive. Please reach out if there’s anything more we can do to keep your vehicle running smoothly.

March 22, 2026

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Employee Rating

The people are friendly and seem very nice. However, there seems to be a lack of attention to detail. More

by susan
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 26, 2026

CDJR of Leesburg responded

Susan, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 29, 2026

susan responded

Michael, I simply cannot give the service I received any marks higher than average. Why? Attention to detail is severely lacking. This was evidenced by the two additional trips to the service department to get the air conditioner finally fixed. The last multipoint inspection report I received had everything marked as green and OK. However, the first one I received indicated that my front and rear brakes required further attention (yellow). The original brake lining measurements taken on 2/25/16 were: LF: 7 mm, RF: 7 mm, LR: 6 mm, RR 6 mm. The brake lining measurements taken on 3/16/25 were: LF: 11 mm, RF: 11 mm, LR: 10 mm, RR 10 mm. How did this happen? Were the brakes replaced? Was the initial appraisal of the brakes faulty? Can you explain this to me. Susan

Mar 29, 2026

susan responded

One more thing Michael about my experience and why it is no better than average. A steering wheel alignment holder was either not used or was used improperly when the new tires were installed and aligned on my car. How do I know this? The steering wheel is off-center.

March 09, 2026

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Employee Rating

Staff were pleasant and knowledgeable regarding the needs of my vehicle. The work was done as promised and completed on time. Happy I chose to have my vehicle serviced at CDJR of Leesburg. More

by VKUBASIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

CDJR of Leesburg responded

We’re glad our team provided knowledgeable and timely care for your Dodge. It’s great to hear the work was completed as promised. Thank you for trusting us with your service needs, and we look forward to your next visit.

February 09, 2026

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Employee Rating

Very attentive and communicative staff that made our experience pleasant and they respected our inconvenience and our time. More

by craigsimons911pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 09, 2026

CDJR of Leesburg responded

It’s wonderful to hear our attentive and communicative team respected your time and made purchasing your new Jeep Grand Wagoneer a smooth experience. Thank you for sharing this feedback. Please let us know if we can assist you again in the future.

February 02, 2026

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Employee Rating

Service was excellent but getting the rental car was a hassle and took a long time. We ended up being charged $25.00 for the rental More

by ALICECHAMPAGNE55
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2026

CDJR of Leesburg responded

We are very happy to have provided you with a positive experience and apologize for the time and inconvenience of getting a rental. We sincerely value your business and look forward to your next visit.

Feb 04, 2026

ALICECHAMPAGNE55 responded

I don’t understand why we had to pay $25.00 toward a rental car when the reason we needed was for a recall. I think Chrysler should pay all cost for a recall.

January 31, 2026

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Employee Rating

The service was not good. They overcharged me.. they found problems that were never there. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 04, 2026

CDJR of Leesburg responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Jimmy, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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