Jose Vega

The service department at this dealership is not very pleasant. Very abrupt and unprofessional - mostly the service manager! I took my vehicle in for 3 things 2 were shot down as "out of warranty" ( pleasant. Very abrupt and unprofessional - mostly the service manager! I took my vehicle in for 3 things 2 were shot down as "out of warranty" (72 days) 1 was not even looked at or addressed On top of this, my car has a mess all over it from tree work being done on their property and the car was never cleaned off. Noah Yager was very pleasant and professional and it was obvious he felt "stuck" as things were out of his control. Corporate has been contacted More

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Poor communication and follow up. . Service manager rude. Have not been happy with this dealership since we purchased the car. That time was also a fiasco. Only friendly face was t . Service manager rude. Have not been happy with this dealership since we purchased the car. That time was also a fiasco. Only friendly face was the cashier More

by GVO74561 Verified Customer Verified Customer

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Good service as always . Fabian is nice and gentle person. Car is in better condition Fabian is nice and gentle person. Car is in better condition More

by selvakkumarit Verified Customer Verified Customer

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Great service he so nice and helpful very good employee Noah is one of my favorites -mskeitt Noah is one of my favorites -mskeitt More

by unity4kt Verified Customer Verified Customer

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Overall pleased with my repair. I would have like my frequent updates about the status of the work as I felt I received conflicting info on the app vs what I was told. I would have like my frequent updates about the status of the work as I felt I received conflicting info on the app vs what I was told. More

by psgator91 Verified Customer Verified Customer

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Fabian was great got everything done for us was very helpful and understanding of the situation and what needed to be done helpful and understanding of the situation and what needed to be done More

by Orenmundo Verified Customer Verified Customer

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They helped me out today with fast service great and I was able to get to work on time thank you Noah and Joe -mskeitt was able to get to work on time thank you Noah and Joe -mskeitt More

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$775 for basic maintenance check up? ? I feel like everything I go there I get scammed ? I feel like everything I go there I get scammed More

by anthonyszoke34 Verified Customer Verified Customer

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José is just terrible should not be a service manager communication skills suck hides and won’t return your calls mail box is always full employees never know where he’s at communication skills suck hides and won’t return your calls mail box is always full employees never know where he’s at More

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Car was brought to dealership for a Recall action to replace a defective engine part at no cost. Shortly after getting the car home, the car overheated. We took the car to our nearby mechanic for diagn replace a defective engine part at no cost. Shortly after getting the car home, the car overheated. We took the car to our nearby mechanic for diagnosis and repair. The mechanic found coolant leaks and loose hose connections that appeared to be related to the previous recall repair by the dealership. When we contacted the dealership to report the problem, they sent a truck to tow the car back to the dealership to repair the leaking hoses and refill the engine coolant. We have requested the dealership reimburse the $250 is cost us for our mechanic to diagnose the problem. We have yet to receive a response from the dealership to at least 3 attempts to contact them via verbal request thru the service department, telephone and email to the Service Manager, and an email to the General Manager. This has been an expensive negative experience for us. More

by KIA 900 Owner Verified Customer Verified Customer

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