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Jose Zambrana
Jose Zambrana at Five Star Subaru of Grapevine

Jose Zambrana | Page 8

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Jose Zambrana

December 01, 2023

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Employee Rating

They diagnosed the problem and fixed it. It took a while, but within the predicted time. The staff is nice and the waiting room is comfortable. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2023

Five Star Subaru of Grapevine responded

RJ, On behalf of Jose and the entire Five Star Subaru service team, thank you for rating our work. When you have future vehicle maintenance or repair concerns, we hope you call 817-438-1700. Safe travels! Thanks again, Jake Ritter, Service Director

November 29, 2023

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Employee Rating

Very pleased. Had 9:00 appointment and was out by 10:30. Courteous & very helpful. More

by Judith.otto
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakob Ritter

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Nov 29, 2023

Five Star Subaru of Grapevine responded

Judith, At Five Star Subaru, we focus on customer satisfaction and timely service. Thank you for your high marks and don't hesitate to call us at 817-438-1700. Any time you need our vehicle advice, we are here for you. Best regards, Jake Ritter, Service Director

November 24, 2023

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Employee Rating

5 star always professional and on time. Courteous service from everyone there. Would highly recommend. More

by mbrockpers
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2023

Five Star Subaru of Grapevine responded

Mbrockpers, Thank you for choosing Five Star Subaru for your automotive needs. We value your patronage and look forward to welcoming you back in the future. When your car is in need of services, please reach Jose and our team at 817-438-1700. Best regards, Jake Ritter, Service Director

November 23, 2023

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Employee Rating

Jose Zambrana was absolutely wonderful. He went above and beyond and made sure I had a loaner car as well as being very helpful. More

by Aeroguy20152019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Lanphouthacoul

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November 18, 2023

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Employee Rating

Every time I go in for service, Jose is super friendly and fast to greet my husband and I. He is constantly updating us and stays on top of everything. Very knowledgeable! More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2023

Five Star Subaru of Grapevine responded

Thank you, Stephanie8123 for taking the time to rate your Five Star Subaru service visit. Between appointments, reach Jose and our techs at 817-438-1700 with vehicle questions. We are here to help you enjoy your Subaru. Safe travels, Jake Ritter, Service Director

October 26, 2023

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Employee Rating

Great service and knowledgeable personnel. Kept me informed thru the process. No issues ..Great dealership More

by nana13sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Five Star Subaru of Grapevine responded

Nana13sandy, Thank you for recommending Five Star Subaru! Your support means a lot to us, and we're here to provide exceptional service when you are in need of future vehicle care. Reach Jose or me at 817-438-1700. We really look forward to seeing you and your Subaru again. Take care, Jake Ritter, Service Director

October 21, 2023

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Employee Rating

Everyone is very courteous and friendly. My car was ready in the timeframe as advised. More

by quilter09
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2023

Five Star Subaru of Grapevine responded

Thank you, quilter09, for choosing Five Star Subaru for your vehicle care. Timely service is the goal. We hope to hear from you again at 817-438-1700. Safe travels, Jake Ritter, Service Director

October 21, 2023

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Employee Rating

Extremely courteous and efficient service for oil change visit. Appreciate communication on status of my vehicle. More

by SubX3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2023

Five Star Subaru of Grapevine responded

SubX3, We strive to ensure your satisfaction, and we're thrilled to hear that we met your expectations during your service visit to Five Star Subaru. Reach Jose and our service techs at 817-438-1700. When you have concerns about your vehicle, let us know. Thank you, Jake Ritter, Service Director

October 13, 2023

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Employee Rating

Cleanest, most friendly, most professional dealership in Tarrant County. That’s why we drive an hour one way to go there. More

by Jake62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2023

Five Star Subaru of Grapevine responded

Thank you, Jake62, for choosing Five Star Subaru for your car's care. We're glad you had a positive experience and appreciate this recommendation. Reach Jose and our team at 817-438-1700 any time. Safe travels, Jake Ritter, Service Director

October 02, 2023

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Employee Rating

Took care of us when we bought one and now services also been very helpful More

by Manuel.tim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander

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Oct 02, 2023

Five Star Subaru of Grapevine responded

Manuel, Thank you for your commitment to Five Star Subaru. We are grateful to serve in you both our sales and service departments. When you need assistance with any automotive-related concerns, please don't hesitate to reach out to us at 817-438-1700. Our dedicated team is always here to help. Safe travels, Jake Ritter, Service Director

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