Jose Zambrana
Jose Zambrana at Five Star Subaru of Grapevine

Jose Zambrana | Page 9

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Jose Zambrana

October 21, 2023

Dealership Rating
Employee Rating

Extremely courteous and efficient service for oil change visit. Appreciate communication on status of my vehicle. More

by SubX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2023

Five Star Subaru of Grapevine responded

SubX3, We strive to ensure your satisfaction, and we're thrilled to hear that we met your expectations during your service visit to Five Star Subaru. Reach Jose and our service techs at 817-438-1700. When you have concerns about your vehicle, let us know. Thank you, Jake Ritter, Service Director

October 13, 2023

Dealership Rating
Employee Rating

Cleanest, most friendly, most professional dealership in Tarrant County. That’s why we drive an hour one way to go there. More

by Jake62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2023

Five Star Subaru of Grapevine responded

Thank you, Jake62, for choosing Five Star Subaru for your car's care. We're glad you had a positive experience and appreciate this recommendation. Reach Jose and our team at 817-438-1700 any time. Safe travels, Jake Ritter, Service Director

October 02, 2023

Dealership Rating
Employee Rating

Took care of us when we bought one and now services also been very helpful More

by Manuel.tim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander

Oct 02, 2023

Five Star Subaru of Grapevine responded

Manuel, Thank you for your commitment to Five Star Subaru. We are grateful to serve in you both our sales and service departments. When you need assistance with any automotive-related concerns, please don't hesitate to reach out to us at 817-438-1700. Our dedicated team is always here to help. Safe travels, Jake Ritter, Service Director

September 26, 2023

Dealership Rating
Employee Rating

Great experience with John Pressley and the team! I really appreciated the attention to detail and realistic selling. More

by CLAIRECORINNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, John Pressley

Sep 26, 2023

Five Star Subaru of Grapevine responded

CLAIRECORINNE, We understand that choosing a dealership is an important decision, and we are honored that you chose Five Star Subaru! We hope that your new Subaru brings you great satisfaction for many miles ahead. Should you have any questions, require service, or need assistance with anything related to your vehicle, please don't hesitate to reach out to John and our team at 817-438-1700. We are here to help you enjoy your car. Thank you, Doug Laymon, Sales Manager

September 25, 2023

Dealership Rating
Employee Rating

After my experience with Five Star Subaru of Grapevine this will be my dealership from now on. Everything about this dealership was outstanding, from the Sale, the service, the people. All around Fantast More

by PAUBERVIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Five Star Subaru of Grapevine responded

PAUBERVIG, At Five Star Subaru, we strive to provide the highest level of customer satisfaction, and your trust in us is greatly appreciated. We are here to continue sharing our knowledge so that you and your wife totally enjoy your new Outback. Stop by or reach us at 817-438-1700 with technical or care questions. We value your business and are here to make your ownership experience exceptional. Thanks again, Doug Laymon, Sales Manager

September 12, 2023

Dealership Rating
Employee Rating

5 Star Subaru Grapevine has given me not only the best customer service of any dealership that I’ve been to, but one of the best customer service experiences I have ever had. More

by melodyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2023

Five Star Subaru of Grapevine responded

Hello Melodyk, The dedicated Five Star Subaru service team works tirelessly to ensure that you receive the highest quality service and that your vehicle is in the best possible condition. Your satisfaction is our top priority, and we welcome your questions any time at 817-438-1700. Thank you for being one of our valued customers. Sincerely, Jake Ritter, Service Director

September 07, 2023

Dealership Rating
Employee Rating

We always have good and quick service, very friendly to! The only thing is it’s a drive for us and we would like a dealership in Keller area 😉 More

by Pappy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Young man that took our information, valet attendant. Very nice & friendly

Sep 08, 2023

Five Star Subaru of Grapevine responded

Thank you, Pappy53, for choosing Five Star Subaru for your car's care. Jose and our service team welcome the chance to answer your technical or care questions at 817-438-1700. Count on us again. Take care, Jake Ritter, Service Director

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