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Jose Zambrana
Jose Zambrana at Five Star Subaru of Grapevine

Jose Zambrana | Page 9

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
91 Reviews
5.0

91 Reviews

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91 Reviews of Jose Zambrana

November 23, 2023

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Employee Rating

Jose Zambrana was absolutely wonderful. He went above and beyond and made sure I had a loaner car as well as being very helpful. More

by Aeroguy20152019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Lanphouthacoul

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November 18, 2023

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Every time I go in for service, Jose is super friendly and fast to greet my husband and I. He is constantly updating us and stays on top of everything. Very knowledgeable! More

by Stephanie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2023

Five Star Subaru of Grapevine responded

Thank you, Stephanie8123 for taking the time to rate your Five Star Subaru service visit. Between appointments, reach Jose and our techs at 817-438-1700 with vehicle questions. We are here to help you enjoy your Subaru. Safe travels, Jake Ritter, Service Director

October 26, 2023

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Great service and knowledgeable personnel. Kept me informed thru the process. No issues ..Great dealership More

by nana13sandy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Five Star Subaru of Grapevine responded

Nana13sandy, Thank you for recommending Five Star Subaru! Your support means a lot to us, and we're here to provide exceptional service when you are in need of future vehicle care. Reach Jose or me at 817-438-1700. We really look forward to seeing you and your Subaru again. Take care, Jake Ritter, Service Director

October 21, 2023

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Everyone is very courteous and friendly. My car was ready in the timeframe as advised. More

by quilter09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2023

Five Star Subaru of Grapevine responded

Thank you, quilter09, for choosing Five Star Subaru for your vehicle care. Timely service is the goal. We hope to hear from you again at 817-438-1700. Safe travels, Jake Ritter, Service Director

October 21, 2023

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Extremely courteous and efficient service for oil change visit. Appreciate communication on status of my vehicle. More

by SubX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2023

Five Star Subaru of Grapevine responded

SubX3, We strive to ensure your satisfaction, and we're thrilled to hear that we met your expectations during your service visit to Five Star Subaru. Reach Jose and our service techs at 817-438-1700. When you have concerns about your vehicle, let us know. Thank you, Jake Ritter, Service Director

October 13, 2023

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Cleanest, most friendly, most professional dealership in Tarrant County. That’s why we drive an hour one way to go there. More

by Jake62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2023

Five Star Subaru of Grapevine responded

Thank you, Jake62, for choosing Five Star Subaru for your car's care. We're glad you had a positive experience and appreciate this recommendation. Reach Jose and our team at 817-438-1700 any time. Safe travels, Jake Ritter, Service Director

October 02, 2023

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Took care of us when we bought one and now services also been very helpful More

by Manuel.tim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander

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Oct 02, 2023

Five Star Subaru of Grapevine responded

Manuel, Thank you for your commitment to Five Star Subaru. We are grateful to serve in you both our sales and service departments. When you need assistance with any automotive-related concerns, please don't hesitate to reach out to us at 817-438-1700. Our dedicated team is always here to help. Safe travels, Jake Ritter, Service Director

September 26, 2023

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Great experience with John Pressley and the team! I really appreciated the attention to detail and realistic selling. More

by CLAIRECORINNE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, John Pressley

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Sep 26, 2023

Five Star Subaru of Grapevine responded

CLAIRECORINNE, We understand that choosing a dealership is an important decision, and we are honored that you chose Five Star Subaru! We hope that your new Subaru brings you great satisfaction for many miles ahead. Should you have any questions, require service, or need assistance with anything related to your vehicle, please don't hesitate to reach out to John and our team at 817-438-1700. We are here to help you enjoy your car. Thank you, Doug Laymon, Sales Manager

September 25, 2023

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After my experience with Five Star Subaru of Grapevine this will be my dealership from now on. Everything about this dealership was outstanding, from the Sale, the service, the people. All around Fantast More

by PAUBERVIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Sean Roberts, David Cheney, Ron Berman, BB Belharrat, Shantai Isom, Greg Cryer

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Sep 25, 2023

Five Star Subaru of Grapevine responded

PAUBERVIG, At Five Star Subaru, we strive to provide the highest level of customer satisfaction, and your trust in us is greatly appreciated. We are here to continue sharing our knowledge so that you and your wife totally enjoy your new Outback. Stop by or reach us at 817-438-1700 with technical or care questions. We value your business and are here to make your ownership experience exceptional. Thanks again, Doug Laymon, Sales Manager

September 12, 2023

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Employee Rating

5 Star Subaru Grapevine has given me not only the best customer service of any dealership that I’ve been to, but one of the best customer service experiences I have ever had. More

by melodyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian, Corbin Beck, Rex So, Anthony Pipkin, Darren McCord

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Sep 12, 2023

Five Star Subaru of Grapevine responded

Hello Melodyk, The dedicated Five Star Subaru service team works tirelessly to ensure that you receive the highest quality service and that your vehicle is in the best possible condition. Your satisfaction is our top priority, and we welcome your questions any time at 817-438-1700. Thank you for being one of our valued customers. Sincerely, Jake Ritter, Service Director

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