Joseph Baeza
Sales Representative
Envision Toyota of West Covina
205 N Citrus St
West Covina, CA 91791
25 Reviews
Write a Review25 Reviews of Joseph Baeza
August 26, 2026
Old school dealership tactics. Adds on "Ceramic shield protection" but is just a $50 spray. Says they can't take it off and must sell it with vehicle. Came off with first wash. Adds on "Ceramic shield protection" but is just a $50 spray. Says they can't take it off and must sell it with vehicle. Came off with first wash. Still makes you sign a "Deal" in order to take to their manager to approve. Vehicle was shown with floor mats. When vehicle was delivered to me there were no floor mats. When I asked the sales person they just replied "must not come with them if they're not in there". Somewhat fair pricing, although non negotiable. Only bought from here because they had a specific model and trim I wanted. More
Other Employees Tagged: John Masoud
August 06, 2026
Envision Toyota was very helpful with the purchase of our car. Worked with us as far as financing and getting the deal done. When leaving the lot we did notice there was scuffs on the rear quarter panel but car. Worked with us as far as financing and getting the deal done. When leaving the lot we did notice there was scuffs on the rear quarter panel but the manager did ask us to bring the car back to get it fixed which they did and it was like new not noticeable at all like if it was new. More
Other Employees Tagged: Frank Yu, John Masoud , Eladio
July 01, 2026
Awesome service from Envision Toyota dealership and effortless application process which got me out of the door quickly with amazing deal to finance. effortless application process which got me out of the door quickly with amazing deal to finance. More
Other Employees Tagged: Reynaldo
June 24, 2026
We had the intention of buying a car but had us waiting to sign papers for more than an hour. And kept saying “itll be 10 more minutes” every 10 mins. to sign papers for more than an hour. And kept saying “itll be 10 more minutes” every 10 mins. More
Other Employees Tagged: Frank Yu, Michael Diaz, Tony Dinh, Tyson McNelly
June 20, 2026
The salesmen, managers and all the finance people were excellent and made the whole experience enjoyable excellent and made the whole experience enjoyable More
Other Employees Tagged: Hiep Dinh, Frank Yu, John Masoud, Michael Diaz, Tony Dinh, Tyson McNelly, Emilie Becker , Noel was exceptional and made sure we were comfortable and well informed throughout the entire process.
June 02, 2026
Ran credit for incorrect vehicle blaming employees then decides to add mark-up on correct vehicle after price was agreed on. Then decides to show other customers file and information saying this is what ev decides to add mark-up on correct vehicle after price was agreed on. Then decides to show other customers file and information saying this is what everyone else is paying. Worst experience ever poor management skill, people skill and very unprofessional. More
Other Employees Tagged: Tony Dinh

