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Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 26

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
786 Reviews
4.7

786 Reviews

Write a Review

786 Reviews of Joseph Britton

December 05, 2024

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Employee Rating

Dealer took far too long to diagnose the problem, did not provide a car wash per usual service. Wanted to charge way too much for parts and labor for a simple fix. More

by markswearngin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 10, 2024

Gosch Ford Temecula responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long Service Manager 951-699-1302

December 04, 2024

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Employee Rating

My checking act was accessed. I had 1,500.00 stollen. You have a thief working there in the service department. I am looking for a different Ford dealership for future service. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Viktor Mazurenko

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December 03, 2024

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Employee Rating

Great advisor. Kept me informed of what was going on. Work was done in expected time. More

by pi1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

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Dec 03, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

December 03, 2024

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Employee Rating

Temecula Ford dealership has always taken care of me and my family for the past 20 years More

by JasonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

Gosch Ford Temecula responded

Thanks, Jason, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 30, 2024

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Nice dealership, friendly staff. I felt like there was good communication regarding my car and the service was speedy. More

by Honeyycrispp
Recommend Dealer
Yes
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Dec 01, 2024

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 30, 2024

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Employee Rating

Easy location, able to purchase snacks and find a nice place to read while waiting. More

by ashley.hall.respiratory
Recommend Dealer
Yes
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Dec 02, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 30, 2024

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Employee Rating

Joseph was the best service advisor i have ever dealt with at Gosch. I will continue to use him to service all of vehicles. More

by Guat121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

November 30, 2024

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Employee Rating

Joseph was the best service advisor i have ever worked with. He was effective and easy. Thank you More

by Caydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Joseph was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 29, 2024

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Employee Rating

I had such a great experience! I will definitely recommend and or return in the future. More

by a.britton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Samantha Masuguchi, Chris Vecchi, Raymond Quintero, Rigo Arechiga Larios, Viktor Mazurenko

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Dec 01, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 26, 2024

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Employee Rating

Great service we love the drop off service. ..best thing ever...tjank you..good day More

by Oneshopbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Samantha Masuguchi, Daniel Mantel, Rigo Arechiga Larios, Viktor Mazurenko, Sean Castellon

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Nov 27, 2024

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

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