Joseph Budner

Dealing with DCH Honda was one of the worst experiences I have ever had with customer service. Tiffany was obnoxious, abusive and even threatening. The used car salesman was extremely rude as well. NEVER sho have ever had with customer service. Tiffany was obnoxious, abusive and even threatening. The used car salesman was extremely rude as well. NEVER should anyone ever go there. More

by Ideaction Verified Customer Verified Customer

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Can’t give a low enough rating. . Changed a 10 month old battery without my knowledge or permission. Battery was perfectly fine. Did not perform a necessary safety update and instead . Changed a 10 month old battery without my knowledge or permission. Battery was perfectly fine. Did not perform a necessary safety update and instead recommended $9000 in work. Axel broke which is the same issue with 2013 Accords but no discount or recall. More

by Doug Verified Customer Verified Customer

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I came in for an oil change and was expecting some suggestions for repairs I wanted done. Joe did not come to inform me about the recommended repairs in the waiting room (a norm from previous service suggestions for repairs I wanted done. Joe did not come to inform me about the recommended repairs in the waiting room (a norm from previous service visits). I left with a check engine light on and no recommendations. I was aware of a muffler issue and he did not inform me ahead of time for me to consider or approve repairs until I was at the cashier’s desk. I was very disappointed with his service. This was a terrible experience from Honda. To add insult to injury I found a flat tire when I got to my car. I’m very disappointed and expected better customer relations from Honda. More

by CHUBBIDM Verified Customer Verified Customer

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Very organized when you drop car and walk in. They send link updating you on progress which is nice and helpful. Nice comfortable waiting area. They send link updating you on progress which is nice and helpful. Nice comfortable waiting area. More

by Rev611 Verified Customer Verified Customer

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The gentleman Mel was understanding my needs & what I was able to pay. The finance gentleman John was also very knowledgeable & understood the situation. able to pay. The finance gentleman John was also very knowledgeable & understood the situation. More

by BREEDEN Verified Customer Verified Customer

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I always enjoy going to this dealership. They’re very professional and courteous people never had an issue and I would recommend them. They’re very professional and courteous people never had an issue and I would recommend them. More

by PETER72091 Verified Customer Verified Customer

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Responsive and understanding to my needs- always a pleasure to deal with Tiffany Wessel ar DCH Kay Honda pleasure to deal with Tiffany Wessel ar DCH Kay Honda More

by COSTTWIN Verified Customer Verified Customer

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Handled my issues quickly and responded to my questions when I had them. Can't argue with that when I had them. Can't argue with that More

by toby.carroll Verified Customer Verified Customer

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It was incredibly fast. We arrived for our appointment, they took the car, and in less than 90 minutes we were out. I also like that they send you a short video to update y We arrived for our appointment, they took the car, and in less than 90 minutes we were out. I also like that they send you a short video to update you on the work been done, and recommendations if there are any. More

by maggiem3742 Verified Customer Verified Customer

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Three visits and bad parts shipped a total waste of time and would never recommend this service department. and would never recommend this service department. More

by itpro Verified Customer Verified Customer

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