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Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 6

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

November 04, 2023

Dealership Rating
Employee Rating

Courteous, professional, thorough. Explains details and features. Makes sure you're comfortable and satisfied.with your purchase More

by Marilyn A. Szkodzinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Dominik Gibek, Jason Stoit, Juan Vazquez, Sal Gaeta , Steve Barrix, Mark Girlich, John McShane, Frank Nash, Lauren and Brian in Service Dept.

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Nov 05, 2023

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Marilyn, and don't hesitate to let us know if we can further assist. Juan Vazquez, Service Manager

October 31, 2023

Dealership Rating
Employee Rating

Their customer service is always top not, shout out to Joseph, one of the best. Always willing to take the time to make sure you understand everything and walk you through all options. More

by mkrohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joseph always delivers a great experience. We look forward to continuing to serve you for years to come. Juan Vazquez, Service Manager

October 08, 2023

Dealership Rating
Employee Rating

Whenever we have an issue with the car, Joe understands and addresses the situation and always gives good advice. More

by OKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 06, 2023

Dealership Rating
Employee Rating

Joseph was very professional & provided pertinent info needed to better service my vehicle during my appointed time. Great experience! More

by JIURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2023

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 05, 2023

Dealership Rating
Employee Rating

He is always professional and provides the needed information to make on the spot decisions. More

by revjdmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2023

Oak Lawn Toyota responded

We are very happy to hear that Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 20, 2023

Dealership Rating
Employee Rating

Great place to purchase and service Toyota. I’ve just purchased extended warranty from Dominik. Thanks for all your help Oak Lawn Toyota! More

by Ln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek, Alex Ramos

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Sep 20, 2023

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 20, 2023

Dealership Rating
Employee Rating

Every step of my car buying experience was handled very carefully and thoughtfully. Would recommend Oak Lawn Toyota to all my friends and family who are in the market to purchase a new or used car. More

by gilbertbalderasjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Dominik Gibek, John Carnivele, Jason Stoit, Steve Hertogs , Steve Barrix, John Beris, Vincent Chen, Mark Girlich

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Sep 20, 2023

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

September 03, 2023

Dealership Rating
Employee Rating

Joseph was very helpful kept us updated let us know of extra work needed let us know cost ,good job More

by William Schillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gentleman who parked cars for service dept very nice

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Sep 05, 2023

Oak Lawn Toyota responded

William, we are very happy to hear that Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

August 28, 2023

Dealership Rating
Employee Rating

Excellent service; good feedback while waiting in waiting room for price of service providing options for current repair or if OK to defer. More

by abcanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 28, 2023

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

August 20, 2023

Dealership Rating
Employee Rating

They did amazing job checking out my car is good to go road Toyota 🇺🇸 let get it More

by diasangel80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, Marco Fernandez, Juan Hernandez , Frank Nash, Carlos Osuch

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Aug 21, 2023

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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