Joseph Castera | Page 10

I am extremely disappointed with my experience at Dana Ford. When I purchased my vehicle, I expected honesty, professionalism, and proper disclosure. Instead, I was left dealing with ongoing issues and a Ford. When I purchased my vehicle, I expected honesty, professionalism, and proper disclosure. Instead, I was left dealing with ongoing issues and a lack of accountability from both the dealership and their service department. Despite multiple visits and attempts to resolve the problems, the dealership has not taken proper responsibility or provided the level of service one should expect when making such a significant purchase. The frustration and inconvenience I’ve faced as a result of their handling of my vehicle has been incredibly disheartening. Transparency and customer care seem to be lacking, and unfortunately, my experience has left me with no trust in this dealership. I strongly caution others to carefully consider their options before buying or servicing a vehicle here. More

by LOOMAR Verified Customer Verified Customer

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Excellent service very happy, very good. Everything was done in an efficient manner and professionally thank you so much.. Everything was done in an efficient manner and professionally thank you so much.. More

by Vasyl Lysetskyi Verified Customer Verified Customer

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Joe Castera made all the difference with our service. He was able to get approval for all repairs under the extended warranty. It is because of his efforts that I would not hesitate to use Dana Ford in t He was able to get approval for all repairs under the extended warranty. It is because of his efforts that I would not hesitate to use Dana Ford in the future. More

by S1j2a3c4 Verified Customer Verified Customer

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Nothing but issues with vehicle from day one. Will not recommend Dana ford. Horrible experience. Will not recommend Dana ford. Horrible experience. More

by davespring86 Verified Customer Verified Customer

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From manager to service to sales everyone was Great! Responsive and helpful all the time. Great pickup and drop off gentleman as well Responsive and helpful all the time. Great pickup and drop off gentleman as well More

by kaysea101 Verified Customer Verified Customer

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The dealership is awesome, and the staff is professional, responsible, and always on time! Will always come here! responsible, and always on time! Will always come here! More

by mhayes123 Verified Customer Verified Customer

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I bought my car in for service and everyone was great to work with and very accommodating. The quality of work performed was excellent, my car is driving terrific. work with and very accommodating. The quality of work performed was excellent, my car is driving terrific. More

by Ercolino Verified Customer Verified Customer

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Joseph was a good helper and explain clearly the problem. Thw waiting time was not bad at all. Many thaks for good service Thw waiting time was not bad at all. Many thaks for good service More

by BOAZGLAD Verified Customer Verified Customer

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Pleasant people to work with. Get the job done everytime, first time! I'm on my 4th Explore with them! Get the job done everytime, first time! I'm on my 4th Explore with them! More

by Nsdan Verified Customer Verified Customer

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The service was Excellent and I was treated well. I'd definitely recommend this dealership based on my experiences I'd definitely recommend this dealership based on my experiences More

by Albert10304 Verified Customer Verified Customer

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