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Joseph Castera
Joseph Castera at Dana Ford Lincoln
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Joseph Castera | Page 11

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
144 Reviews
4.7

144 Reviews

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144 Reviews of Joseph Castera

July 29, 2023

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Employee Rating

Had to do a lot of troubleshooting to figure out what was wrong with my car. They figured out what was wrong and solved the problem. More

by Xjoe430x
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Yes
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Aug 02, 2023

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford was able to diagnose and fix the issue with your car. Thanks for trusting us with your vehicle. We'll see you again!

July 25, 2023

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Excellent experience good coffee the service guy was great but the 15 word minimum is ridiculous though More

by smfromhome
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Yes
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Jul 26, 2023

Dana Ford Lincoln responded

We're glad to know you had an excellent experience at Dana Ford and enjoyed our coffee! We appreciate your feedback on the word minimum. Thanks for stopping by!

July 23, 2023

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Very friendly and helpful workers make you feel important always an easy time going there More

by ejrreyes
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Yes
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Jul 25, 2023

Dana Ford Lincoln responded

Thank you for choosing Dana Ford! We appreciate your kind feedback and see you next time. Drive safely!

July 17, 2023

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Great service and great counter help. We were treated as VIP customers from the minute we entered until we left. The service person Joe was terrific and worked with use to get us in and o More

by TONY L.
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Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

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Jul 19, 2023

Dana Ford Lincoln responded

Hey Tony, thank you for the great review! We're pleased to hear that Joe and our team at Dana Ford provided you with excellent service. We appreciate your business and hope to see you again in the future!

July 16, 2023

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Always very good treatment to car and to me. Show Out to Service Mgr. Especially. Very Good Man and Very Knowledgeable in Cars. A Real Genuine Person. A Big Thank you to the Whole Department. Jo More

by tomlladdie14
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Yes
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Jul 18, 2023

Dana Ford Lincoln responded

Thank you for your loyalty and kind feedback! We're happy to hear that our team always provides you with a great service experience here at Dana Ford. We appreciate your support and look forward to assisting you again in the future!

July 16, 2023

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Always a great experience when we bring our vehicle in for service thank you very much! More

by kristidelacruz12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta , Neil Barrow , Eric Iwulski

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Jul 18, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to hear that you had a wonderful experience with our service department. We'll see you next time. Drive safely! - The Dana Ford Team

July 10, 2023

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Service techs always respectful of time. I only use DANA for all my service needs. More

by r2tulimieri
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Yes
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Jul 11, 2023

Dana Ford Lincoln responded

Thank you for your loyalty and for choosing Dana Ford for your vehicle needs! We appreciate your kind words to our service staff and shall see you on your next service visit!

July 03, 2023

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It a Great place to take ur car my service was excellent very very good keep up the Great work I give u a ten in ratings More

by muser107
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Yes
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Jul 05, 2023

Dana Ford Lincoln responded

Thank you for the great review! We're happy to hear that you had an excellent service experience with our team at Dana Ford. Your kind words and support mean a lot to us. Have a fantastic day, and we look forward to serving you again in the future!

July 02, 2023

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Great service great dealer was served 100% very satisfied service in that dealer 👍👍👍👍 100% great great great service More

by Dario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace , John Lomando , Diana Latella , Neil Barrow , Eric Iwulski, Arianna Keegan

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Jul 05, 2023

Dana Ford Lincoln responded

Hey Dario, thank you for the positive review! We're pleased that you had a great experience with our service department. Your satisfaction means everything to us. We hope to see you again at Dana Ford!

June 25, 2023

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Very friendly and knowledgeable staff. Clean and inviting waiting area. Love the hot chocolate milk More

by maryleecavaioli
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Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

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Jun 27, 2023

Dana Ford Lincoln responded

We're glad you had a positive experience at Dana Ford! Our team strives to create a friendly and welcoming environment for all our customers. Thanks for the great review, and we hope you enjoy the hot chocolate next time too! - The Dana Ford Team

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