Joseph Castera | Page 9
service advisor
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
453 Reviews
Write a Review453 Reviews of Joseph Castera
December 07, 2025
I love this dealerships the people who work here very nice respectful and helpful fresh and clean dealership nice respectful and helpful fresh and clean dealership More
Other Employees Tagged: Collin Romer, Lori Allotta
December 03, 2025
I must emphatically state that each occurrence of service of my vehicle at Dana Ford was an exceptional experience. The service people are always pleasant, knowledgeable, and efficient. I can honestly state of my vehicle at Dana Ford was an exceptional experience. The service people are always pleasant, knowledgeable, and efficient. I can honestly state that I never had a negative experience. Their service department is one of my primary reasons for selecting a Ford vehicle. It is not just one particular service person who is exceptional, but all of them, which makes servicing your vehicle less of an annoyance. Kudois to Dana Ford. More
Other Employees Tagged: They are all good.
November 21, 2025
It was a great experience and the customer service was great. I would recommend this dealership. great. I would recommend this dealership. More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella
November 21, 2025
Dana Lincoln is exceptional. I mentioned I was experiencing an issue with my Navigator, and they immediately scheduled an appointment for me and provided a brand-new loaner vehic I mentioned I was experiencing an issue with my Navigator, and they immediately scheduled an appointment for me and provided a brand-new loaner vehicle. They handled the recall, diagnosed the problem, and completed the necessary repairs. Once the work was finished, they contacted me to confirm everything and asked if I had any additional concerns. I mentioned a strange noise coming from the steering wheel, and they identified the issue right away and resolved it promptly. When all the service was complete, they delivered my vehicle back to my home and picked up the loaner. Outstanding customer service—and my Navigator feels brand new again. More
November 13, 2025
Great people! They care about you and your car. Very professional . Always have your back. They care about you and your car. Very professional . Always have your back. More
Other Employees Tagged: Jessica Barbaria
November 13, 2025
I never leave reviews - but I had to for Joe. Joe is amazing and made dealing with my car at the dealership as easy as possible. I’m dealing with cancer right now - and Joe made my experience at Joe is amazing and made dealing with my car at the dealership as easy as possible. I’m dealing with cancer right now - and Joe made my experience at the dealership stress free which is something - in my condition- that was entirely appreciated PS - Joe deserves a raise More
Other Employees Tagged: Jeff Beyer
October 29, 2025
Courteous and respectful always seemed concerned about the customer kept me informed of all the things that were going on and gave me a loaner car immediately the customer kept me informed of all the things that were going on and gave me a loaner car immediately More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella
October 26, 2025
The advisor was knowledgeable, helpful I was in and out quickly in a timely fashion. quickly in a timely fashion. More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Diana Latella , Ruben pacheco

