Joseph Castera | Page 9
service advisor
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
440 Reviews
Write a Review441 Reviews of Joseph Castera
October 21, 2025
When my wife came in for a check engine light the service department was able to quickly troubleshoot it department was able to quickly troubleshoot it More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella
October 19, 2025
Great people, Joe is the best . He is all in to help you with your needs and very thoughtful he is constantly keeping you advised when your car is being worked on. He deserves a pro He is all in to help you with your needs and very thoughtful he is constantly keeping you advised when your car is being worked on. He deserves a promotion for sure! More
October 16, 2025
The worst dealership I have ever dealt with. The vehicle they leased with me had multiple issues, I sent the vehicle for maintenance and they claimed that a little bump caused ALL the issues the The vehicle they leased with me had multiple issues, I sent the vehicle for maintenance and they claimed that a little bump caused ALL the issues the vehicle came with. Then they kept the vehicle they for 28 days and WERE RUSHING ME OUT because they feared it would get deemed a lemon, all I wanted was my car fixed that’s it. THEY DID NOTHIN TO THE VEHICLE and wanted to charge me diagnostics and all the issues the vehicle came with, and I had to come out of pocket for the issues that the vehicle came with like AC, the car key not working, the fuel sensor topping off making it extremely tedious to fill gas, the miles to empty was always going up and down! Then on the paper they gave me, it stated WARRANTY would cover it, but in person they didn’t. Horrible service, I previously had issues with the salesman who lied and lied and lied, that another worker had to step in and CALLED him out with the lying. I WILL NEVER GO BACK TO FORD EVER AGAIN, disgraceful to treat a customer like this! More
Other Employees Tagged: Ralph Sibbio, Ryan Peters, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , The service advisor I can’t remember his name, but the WORST employee ever
October 14, 2025
Very good service and very professionally they did my car problems. I can recommend to anybody who wants to get fixed your vehicle problems. I can recommend to anybody who wants to get fixed your vehicle More
Other Employees Tagged: Lori Allotta
October 14, 2025
It is always a great experience getting my car serviced at Dana. Thank you for all your help Joe! at Dana. Thank you for all your help Joe! More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Diana Latella
October 14, 2025
Dealer was very helpful with the Rosie’s I had with my car, they kept me informed car, they kept me informed More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella
October 09, 2025
Always Great service at Dana … Even if you stay there and wait it never a long wait .. thank you Dana for great service and wait it never a long wait .. thank you Dana for great service More
Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella
October 08, 2025
Hhhhhh hhhhhhh hhhhhh. Hhhhhh. Hhhhh. Hhhhhhh. Hhh. Hhh. Hhh. Hhh. They always do a great job. Hhhhhh. Hhhhh. Hhhhhhh. Hhh. Hhh. Hhh. Hhh. They always do a great job. More
Other Employees Tagged: Sergio Batista, James Bucchieri, Aslan Gadzaev

