Joseph Castera | Page 21

Everyone at the Dealership is very helpful, friendly, and courteous. I would recommend without hesitation courteous. I would recommend without hesitation More

by Josie1949 Verified Customer Verified Customer

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Colin is the best. Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family More

by vincent.langilotti Verified Customer Verified Customer

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This dealership is very pleasant to deal with. They are very efficient and helpful when needed They are very efficient and helpful when needed More

by mayjesmaj Verified Customer Verified Customer

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Came for an oil change and your mechanics stole 2 pairs of eyeglasses and the manager won't even call me back of eyeglasses and the manager won't even call me back More

by joev20864 Verified Customer Verified Customer

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Dana ford was the best experience ive had with a dealership. Service was great, friendly and easy. dealership. Service was great, friendly and easy. More

by sacquafredda Verified Customer Verified Customer

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Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More

by mars2011 Verified Customer Verified Customer

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Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in a timely fashion. I enjoyed the 2025 explorer, I will probably lease that next. Great service More

by Ford_Enjoyer Verified Customer Verified Customer

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Great job very professional that I recommended Dana to all my friends Excellent place to buy a car all my friends Excellent place to buy a car More

by SEBBYRUSS Verified Customer Verified Customer

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Great prompt courteous customer service- Listened to my issue that I was having with car and quickly resolved the issue within an hour - Thank you! issue that I was having with car and quickly resolved the issue within an hour - Thank you! More

by maryellenfx Verified Customer Verified Customer

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VERY SLOW SERVICE! I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 da I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 days without a vehicle, I had to have my truck back. I was told the airbag light was not repaired and only 1 of 3 recalls was done - no explanation was given. I was looking for another dealer to repair the airbag when a friend told me that was not a typical Dana Ford experience. I brought it back again and emphasized the airbag light was the top priority (safety issue for me and passengers!). The other 2 safety recalls on my truck needed to be done too if possible. This time, I was given a loaner truck however my truck was in for another 2 full M-F work weeks. The airbag was finally fixed and the remaining 2 recalls too. The repairs are well done but I think 22 days is an unacceptable amount of time for service. More

by pdonchik Verified Customer Verified Customer

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