Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 20

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
453 Reviews
4.8

453 Reviews

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453 Reviews of Joseph Castera

March 16, 2025

Dealership Rating
Employee Rating

Keep up the good work Dana Ford. Joe was great and the service was done expeditiously. More

by Grunge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Batista

Mar 17, 2025

Dana Ford Lincoln responded

Your feedback made our day! Thanks for the five-star review! - Dana Ford

March 15, 2025

Dealership Rating
Employee Rating

Joesph always does a great job when I come in to service my vehicle. Very helpful and Accommodating. More

by quanycook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Dana Ford Lincoln responded

We truly appreciate your support—thank you for the five stars! – Dana Ford

March 14, 2025

Dealership Rating
Employee Rating

Every time I bring my Ford Escape they I'm very satisfied always do a great job More

by gdbpadillajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace

Mar 14, 2025

Dana Ford Lincoln responded

We love hearing this—thank you for the five stars! - Dana Ford

March 14, 2025

Dealership Rating
Employee Rating

Professional services on everything I went for oil change fast and clean on time was done More

by fatmirduka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We appreciate your business and hope we have the opportunity to serve you again in the future!

March 11, 2025

Dealership Rating
Employee Rating

Overall a good experience, but the time spent on the process for buying a car is way too long More

by victorianbrothers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert LaRosa , Douglas Hansen

Mar 12, 2025

Dana Ford Lincoln responded

Thank you for the review. We appreciate your patience and will certainly take this feedback into consideration moving forward. Enjoy your vehicle and please don't hesitate to reach out if our Dana Ford team can be of service again in the future!

March 09, 2025

Dealership Rating
Employee Rating

Joseph from the service department displays excellent customer service. He’s patient, he’s kind and he’s always willing to help you with anything you may need. More

by dtrickey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Dana Ford Lincoln responded

Thank you for recognizing Joseph's excellent customer service at Dana Ford! We appreciate your feedback and look forward to serving you again next time!

March 06, 2025

Dealership Rating
Employee Rating

Always very helpful. The service team are amazing. They offer pick up & delivery service that is so helpful. More

by lizsecari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Cognetta

Mar 06, 2025

Dana Ford Lincoln responded

Lizsecari, we're delighted to hear that our service team at Dana Ford has been so helpful and accommodating with the pick-up & delivery service. Thank you for sharing your experience!

March 05, 2025

Dealership Rating
Employee Rating

What great service to come to your home and get an oil change. That makes it so easy to maintain your car. More

by VINCI666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Dana Ford Lincoln responded

We're delighted to hear that our home service was convenient for you! Thanks for sharing your experience and please don't hesitate to reach out the next time our Dana Ford team can be of assistance!

March 04, 2025

Dealership Rating
Employee Rating

Keep the good work up, good costumer service, nice clean facilities, maintenance personnel is amazing More

by m.carter125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Irma Jace

Mar 05, 2025

Dana Ford Lincoln responded

Thank you for the wonderful feedback! We're delighted to hear that our customer service and facilities at Dana Ford met your expectations. We'll continue striving to provide top-notch experiences for all our guests!

March 01, 2025

Dealership Rating
Employee Rating

Can’t say enough about Joe. Helpful throughout and a real asset to your team. More

by darth8211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Dana Ford Lincoln responded

Thank you for rating us five stars! The team looks forward to working with you again! - Dana Ford

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