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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 34

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
472 Reviews
4.8

472 Reviews

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472 Reviews of Joseph Castera

May 31, 2024

Dealership Rating
Employee Rating

Excellent A++ Truly kind, understanding, very helpful! Always will recommend Dana to everyone I know for the best service More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2024

Dana Ford Lincoln responded

Maria, thank you for the glowing review! We're delighted to hear that our team at Dana Ford provided such excellent service. Your recommendations mean a lot to us!

May 30, 2024

Dealership Rating
Employee Rating

Outstanding greeting as I arrive for service. My service asst. listened to exactly what service I neede. After enjoying the service area( coffee) my car was ready. Outstanding experience. More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lomando

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May 30, 2024

Dana Ford Lincoln responded

We're delighted to hear you had an outstanding experience at Dana Ford! It's great that our team listened to your needs and provided excellent service. Thanks for sharing, and we look forward to seeing you again!

May 18, 2024

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Employee Rating

i ve been a long time cusermer but in the last few months i have had issues More

by l.lugero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diane Creazzo, Lori Allotta

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May 20, 2024

Dana Ford Lincoln responded

I would appreciate the chance to learn from our mistakes so we can provide a 5-star experience. If you're willing to share the details, would you please contact me at your earliest convenience? Thank you for your feedback, Keith Curran - Service Director - 718-983-8700 ext 297

May 18, 2024

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Employee Rating

Very professional and they issued a new loaner that was ready to go , I will recommend Dana to all my friends More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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May 20, 2024

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! Your recommendation means the world to our team. Safe travels in your new loaner vehicle!

May 17, 2024

Dealership Rating
Employee Rating

Very nice staff, they try their best to make you happy and Satisfied with in limited . More

by ROSY.JOE.LOPRESTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lomando

Print
May 17, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We look forward to seeing you again! - Dana Ford

May 13, 2024

Dealership Rating
Employee Rating

very professional, courteous, knowledgeable, and friendly. I was given the impression that my problem would be completely esolved,and it was. More

by altmark137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

Print
May 14, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had a positive experience with us at Dana Ford and that your problem was fully resolved. Thanks for the great review!

May 12, 2024

Dealership Rating
Employee Rating

Their service was spectacular. Their service was excellent. I will definitely be coming back to this location. More

by Anthonytedesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace

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May 13, 2024

Dana Ford Lincoln responded

Anthony, we're so glad to know you had a spectacular experience at Dana Ford! We appreciate your feedback and look forward to seeing you again. Safe travels until then!

May 09, 2024

Dealership Rating
Employee Rating

Joe was great. Provided great service and took care of all the issues I explained to him More

by sprettyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 10, 2024

Dana Ford Lincoln responded

Thank you for leaving the Dana Ford team five stars! We look forward to seeing you again!

May 08, 2024

Dealership Rating
Employee Rating

Took my car in for oil change and the service was outstanding.The staff was accommodating friendly and service was efficient done in timely manner. More

by sozioryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 09, 2024

Dana Ford Lincoln responded

Sozioryan, we're glad to know you had a great experience with our service team at Dana Ford. Thanks for trusting us with your car's oil change!

May 07, 2024

Dealership Rating
Employee Rating

good experience prompt efficient courteous service regarding returning my 2016 ford mustang for recall for back up camera More

by fiorestat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 08, 2024

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your Mustang! We appreciate your review and hope you won't hesitate to reach out if we can be of service again in the future!

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