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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 35

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
472 Reviews
4.8

472 Reviews

Write a Review

472 Reviews of Joseph Castera

May 07, 2024

Dealership Rating
Employee Rating

Very nice and fixed the camera problem. Do everything good and make the car very clean. More

by Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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May 07, 2024

Dana Ford Lincoln responded

Thanks so much, Mei. We look forward to your next visit to Dana Ford!

May 04, 2024

Dealership Rating
Employee Rating

Service Department is excellent. Everyone was absolutely fantastic. Friendly and helpful with everything I asked. More

by dee45662000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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May 06, 2024

Dana Ford Lincoln responded

We're so glad to know you had a fantastic experience with our Service Department at Dana Ford! We aim to be friendly and helpful for all of your needs. Thanks for the review!

May 03, 2024

Dealership Rating
Employee Rating

Awesome service great all around customer service definitely would recommend very knowledgeable and professional people in the service department More

by jroman463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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May 06, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with our service department at Dana Ford. We appreciate your recommendation and see you next time! Safe travels!

May 03, 2024

Dealership Rating
Employee Rating

He was just knowledgeable and friendly. And kept me up to date all the time More

by AJNASTRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ching Poon

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May 06, 2024

Dana Ford Lincoln responded

Thank you for reviewing your recent experience with the Dana Ford team! We appreciate your support and hope we have the opportunity to serve you again in the future!

May 01, 2024

Dealership Rating
Employee Rating

All staff very courteous, Joe is very knowledgeable, very patient. I love the idea of the service “valet“ More

by barbaramarrone0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 01, 2024

Dana Ford Lincoln responded

We're glad to know you had a positive experience with our team, especially Joe! The service valet is indeed one of the features we are proud of at Dana Ford. Thanks for your review and for choosing us!

April 30, 2024

Dealership Rating
Employee Rating

I don’t like because they don’t offer rides to go back home and come Back to pick up the car . More

by MANUELSINCHI2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Apr 30, 2024

Dana Ford Lincoln responded

Manuel, We would like to understand what caused this low rating. Please reach out to our team at your earliest convenience so we may hear your concerns and address them. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

April 29, 2024

Dealership Rating
Employee Rating

i am completely happy with the service and my advisor and would recommend to others More

by JRMCONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 30, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

April 27, 2024

Dealership Rating
Employee Rating

Aways great service, tried for the first time service at home and it was great, More

by dbrowne244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 29, 2024

Dana Ford Lincoln responded

Thank you for rating Dana Ford five stars! We'll see you next time! - Dana Ford

April 17, 2024

Dealership Rating
Employee Rating

The staff here are polite and the place is spotless,plus the coffee machine is great More

by KEAMG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters , Steve Riccardone, Jason Younger

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Apr 18, 2024

Dana Ford Lincoln responded

We're glad you enjoyed your visit! Thank you for rating Dana Ford five stars!

April 14, 2024

Dealership Rating
Employee Rating

Team was welcoming and took time to address my concerns. Turn around time for my vehicle was amazing love going to this dealer! More

by SACHAREDDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 22, 2024

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with our team at Dana Ford! We always aim for efficient service and addressing all customer concerns. Thanks for choosing us, we look forward to seeing you next time!

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