Joseph Castera | Page 8

I never leave reviews - but I had to for Joe. Joe is amazing and made dealing with my car at the dealership as easy as possible. I’m dealing with cancer right now - and Joe made my experience at Joe is amazing and made dealing with my car at the dealership as easy as possible. I’m dealing with cancer right now - and Joe made my experience at the dealership stress free which is something - in my condition- that was entirely appreciated PS - Joe deserves a raise More

by Jelikakatt Verified Customer Verified Customer

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Courteous and respectful always seemed concerned about the customer kept me informed of all the things that were going on and gave me a loaner car immediately the customer kept me informed of all the things that were going on and gave me a loaner car immediately More

by adenoble Verified Customer Verified Customer

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The advisor was knowledgeable, helpful I was in and out quickly in a timely fashion. quickly in a timely fashion. More

by Mr.Ruben Pacheco Verified Customer Verified Customer

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Very professional and very nice…would recommend my family and friends to go there and check it out and friends to go there and check it out More

by f.alessio410 Verified Customer Verified Customer

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have to say I enjoying going to dana because of my sales rep .Vincent Langilotti always a professional and just a good guy always makes you feel like family .john over in service is also a very nice guys e rep .Vincent Langilotti always a professional and just a good guy always makes you feel like family .john over in service is also a very nice guys explains everything and takes his time .dana has been servicing my family for over 30ys now my kids use them thanks for everything More

by VOLTAGE220 Verified Customer Verified Customer

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The people at Dana ford are very nice they try to take care of the problems at hand care of the problems at hand More

by jackblacktop Verified Customer Verified Customer

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When my wife came in for a check engine light the service department was able to quickly troubleshoot it department was able to quickly troubleshoot it More

by WOJTACH Verified Customer Verified Customer

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Excellent customer service. Pleasant, professional, knowledgeable staff. Cleaning, comfortable waiting area. Easy to get a prompt appointment. Pleasant, professional, knowledgeable staff. Cleaning, comfortable waiting area. Easy to get a prompt appointment. More

by M Verified Customer Verified Customer

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Great people, Joe is the best . He is all in to help you with your needs and very thoughtful he is constantly keeping you advised when your car is being worked on. He deserves a pro He is all in to help you with your needs and very thoughtful he is constantly keeping you advised when your car is being worked on. He deserves a promotion for sure! More

by dameneiros28 Verified Customer Verified Customer

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The worst dealership I have ever dealt with. The vehicle they leased with me had multiple issues, I sent the vehicle for maintenance and they claimed that a little bump caused ALL the issues the The vehicle they leased with me had multiple issues, I sent the vehicle for maintenance and they claimed that a little bump caused ALL the issues the vehicle came with. Then they kept the vehicle they for 28 days and WERE RUSHING ME OUT because they feared it would get deemed a lemon, all I wanted was my car fixed that’s it. THEY DID NOTHIN TO THE VEHICLE and wanted to charge me diagnostics and all the issues the vehicle came with, and I had to come out of pocket for the issues that the vehicle came with like AC, the car key not working, the fuel sensor topping off making it extremely tedious to fill gas, the miles to empty was always going up and down! Then on the paper they gave me, it stated WARRANTY would cover it, but in person they didn’t. Horrible service, I previously had issues with the salesman who lied and lied and lied, that another worker had to step in and CALLED him out with the lying. I WILL NEVER GO BACK TO FORD EVER AGAIN, disgraceful to treat a customer like this! More

by MICHAELOLIVIERO13 Verified Customer Verified Customer

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