Joseph Clapp
Joseph Clapp at Jannell Ford of Hanover

Joseph Clapp | Page 2

Dealer Principle

Jannell Ford of Hanover

2000 Washington St
Hanover, MA 02339

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16 Reviews
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16 Reviews

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16 Reviews of Joseph Clapp

December 02, 2016

Dealership Rating
Employee Rating

Best sales department. Bill Pellagrini is a very hardworking salesman and will work with his customers to the best of his ability. He will go the extra mile to make sure you More

by RHZJ62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Roderick, Shawn Hillegass , Alex Josephson, Janice Loud, Kathy Mulvehill, Bill Pellagrini, Sean Ternullo

November 08, 2016

Dealership Rating
Employee Rating

No pressure dealership I recently purchased a 2015 Taurus from Jannell Ford. It truly was a pleasure dealing with everyone at Jannell, including the owner, Joe Clapp, the g More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Roderick , Evan Hagan, Mark Suppa

June 04, 2016

Dealership Rating
Employee Rating

The deal was fair and I liked the people and the operation. I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time. More

by RICHARD DEGRASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Roderick, Shaon Simpson , Bill Pellagrini

March 19, 2016

Dealership Rating
Employee Rating

Always done right the first time Friendly, knowledgeable and all ways get the job done right the first time. I have all my service done here and have never had anything but a great ex More

by Drduckin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass , Evan Hagan, scott torres

May 21, 2014

Dealership Rating

New Truck Bill Pellagrini made it really easy to find the new truck I was looking for. He gave me all my options , including differences between models of the t More

by bbhitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Hudson, Bill Pellagrini

May 22, 2014

Jannell Ford of Hanover responded

On behalf of Bill, Jack, Edward, and Joanne, I would like to thank you for the kind words. I'm thrilled Bill has been taking great care of you in the past, and was once again, able to give you all the tools you needed to find the truck you wanted. It makes me proud Bill has been an outstanding example of our belief in 100% customer satisfaction. I hope this experience will continue to keep us in your mind whenever you're in need of automotive services again. Best, Bill Roderick | General Manager wroderick@jannell.com

July 28, 2012

Dealership Rating

This is the third Ford that I bought from Jannell Ford, I have been more than satisfied with my experience. The service is great,the employees are very helpful. I highly recommend this dealership. More

by Ed Flaherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Roderick

Sep 19, 2012

Jannell Ford of Hanover responded

Thank you Ed, for taking the time to share your recommendation here! We are thrilled to provide you with the top notch service you expect and deserve and we can't wait to welcome you back for your next visit. Please be sure to let us know if there is ever anything we can do for you. Sincerely, Bill Roderick | General Manager wroderick@jannell.com

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