Joseph Fritz
Joseph Fritz at BMW of West Chester

Joseph Fritz

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
83 Reviews

Dealership Experience

21 yrs, 11 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

4.8

83 Reviews

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83 Reviews of Joseph Fritz

December 12, 2025

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Employee Rating

The entire staff was courteous, helpful and respectful. I am very much satisfied with how my wife and I were treated during the entire vehicle purchasing process. More

by JBARBATO2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 12, 2025

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Outstanding people and service. Always professional And efficient. Everyone really cares. No other compares. Thanks. More

by KWMCNMD
Service Price Transparency
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Recommend Dealer
Yes

November 16, 2025

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Thanks for their expertise. It was a problematic situation but there commitment to find the problem and correct it. More

by highheelsmancini
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2025

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The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001
Service Price Transparency
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Recommend Dealer
Yes

November 01, 2025

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Great service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118
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Recommend Dealer
Yes

October 19, 2025

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The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713
Service Price Transparency
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Recommend Dealer
Yes

October 08, 2025

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Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
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Recommend Dealer
Yes

October 08, 2025

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Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

by Jim1971
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 20, 2025

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Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888
Service Price Transparency
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Recommend Dealer
Yes

September 18, 2025

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Very good service not pushy looking forward to do business again with them thank you. More

by MR.ALEXIS.RAMOS
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Recommend Dealer
Yes
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