Joseph Fritz
Joseph Fritz at BMW of West Chester

Joseph Fritz

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
79 Reviews

Dealership Experience

21 yrs, 10 mos

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

4.8

79 Reviews

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79 Reviews of Joseph Fritz

November 01, 2025

Dealership Rating
Employee Rating

Great service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 19, 2025

Dealership Rating
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The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

by Jim1971
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 20, 2025

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Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888
Service Price Transparency
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Recommend Dealer
Yes

September 18, 2025

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Very good service not pushy looking forward to do business again with them thank you. More

by MR.ALEXIS.RAMOS
Service Price Transparency
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Recommend Dealer
Yes

September 10, 2025

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Overall the dealership has quality technicians and friendly and professional staff. Always satisfied with the job. More

by Melissa27
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Recommend Dealer
Yes

Other Employees Tagged: Miles Hawes

September 03, 2025

Dealership Rating
Employee Rating

The service was professional, efficient, and reliable. Staff ensured smooth maintenance with excellent customer support throughout. More

by Dev
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Recommend Dealer
Yes

August 30, 2025

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Employee Rating

Sterile atmosphere with no personality or character. Basic hospitality is over processed without logic. Needs simplification. More

by GALLAGHER-MANSI
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Frank Adinolfi, Joe Izzi

August 29, 2025

Dealership Rating
Employee Rating

I had an excellent experience with the BMW West Chester PA service department. I brought my car in for a diagnostic, and the team was very professional and thorough. They not only addressed the issue I cam More

by Brenda Romeus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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