Joseph Fritz
Joseph Fritz at BMW of West Chester

Joseph Fritz

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
77 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

4.8

77 Reviews

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77 Reviews of Joseph Fritz

October 08, 2025

Dealership Rating
Employee Rating

Scott was a pleasure to work with. He was up front and personal and extremely knowledgeable. I couldn't be happier about the experience. First car I bought in less than 2 hours! More

by Jim1971
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2025

Dealership Rating
Employee Rating

Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

Very good service not pushy looking forward to do business again with them thank you. More

by MR.ALEXIS.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2025

Dealership Rating
Employee Rating

Overall the dealership has quality technicians and friendly and professional staff. Always satisfied with the job. More

by Melissa27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miles Hawes

September 03, 2025

Dealership Rating
Employee Rating

The service was professional, efficient, and reliable. Staff ensured smooth maintenance with excellent customer support throughout. More

by Dev
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

Sterile atmosphere with no personality or character. Basic hospitality is over processed without logic. Needs simplification. More

by GALLAGHER-MANSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Adinolfi, Joe Izzi

August 29, 2025

Dealership Rating
Employee Rating

I had an excellent experience with the BMW West Chester PA service department. I brought my car in for a diagnostic, and the team was very professional and thorough. They not only addressed the issue I cam More

by Brenda Romeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 21, 2025

Dealership Rating
Employee Rating

I recently brought my 2025 BMW to BMW of West Chester for service, and unfortunately my experience was extremely disappointing. The vehicle went in for repairs and actually came out worse than when I dropped More

by mbe21586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Mahoney, Amy Hinkle

August 19, 2025

Dealership Rating
Employee Rating

Joe and BMW West Chester are always great. Always helpful always fair. easy to work with. More

by JMILLER70
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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