"Going the extra mile...."
- T. Jones
When I stopped by the Pappas dealership late in the evening on a Friday, a salesperson approached me and offered to assist me. Joe Herman introduced himself and we walked to the vehicle I was interested in and found that it had just been sold to another dealership in the KC metro area. When I got back to the dealership after a test drive of a different vehicle, Joe had located an exact match for the one I had come to the dealership to see. Joe called me within a few days and informed me that he had the keys to the vehicle I wanted to purchase and I was able to come out to the dealership and complete the deal. Joe was very positive throughout the whole process and kept me informed as he obtained the exact vehicle I wanted to purchase. His effort to search for the car that met my specifications, friendly attitude, and low-pressure style helped make the Pappas experience a positive one. I recommend going to Pappas and asking for Joe if you are looking to purchase a new Toyota without the high pressure sales tactics I have encountered at other area dealerships.
"Top Notch Service"
Joe was great to work with. Most of the business was completed on line before I arrived to the dealership. Everything was just as Joe said. No surprises. Everything went very smoothly. Highly recommend Joe at Pappas Toyota.
"Non-Stressful Experience "
- Brian Lindell
Spoke with Joe the day prior and gave him a ballpark dollar amount I would pay for a Highlander, and said I would be in the next day. After a test drive, he approached me with a number that was satisfactory. No games, no BS. We looked over the proposed SUV for color and options, met our requirements, and pulled the trigger on purchasing. The same goes for Tom Gray, our financial officer, no games, no BS. If your in the market for a Toyota product, this is the place to come! I’m sure your experience will be the same. Purchasing a veichle shouldn’t be a stressful experience, you get a good deal and the dealership makes a profit. Thanks to the Pappas team for a non stressful, positive car buying experience! Brian Lindell, Foristell MO
Joe was very friendly and helpful. If he didn't have an answer to one of our questions he would get the correct answer for us. He made the process of buying a car a truly painless experience. We would recommend him and the dealership to anyone.
"Fast easy and fun"
Joe made the process fun for me and my girlfriend. We were looking for a small SUV, he showed me what I was looking for and for a good value! I will definitely return to Pappas and Joe for my next purchase.
"Joe Herman was very knowledgeable about vehicles on the lot"
Joe was a good guy to work with and I think he treated me very fairly. Even though I couldn't find a car to buy here, I would definitely come back again!