Joseph Jaquez
Joseph Jaquez at Herb Chambers Honda
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Joseph Jaquez

Internet Sales manager

Herb Chambers Honda

720 Morrissey Blvd
Boston, MA 02122

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4.2
9 Reviews

Specialties & Trainings

Honda Certified

4.2

9 Reviews

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9 Reviews of Joseph Jaquez

July 10, 2023

Dealership Rating
Employee Rating

Robert is always hospitable and is on point every time I need his assistance thanks Robert and Honda! More

by Ric Barbosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Herb Chambers Honda responded

Hey Ric, thank you for the great review! We're delighted that Robert provided you with excellent assistance. We appreciate your support and hope to see you again soon. Drive safely!- The Herb Chambers Honda In Boston Team

June 15, 2023

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Employee Rating

Rushane and the whole team, Nick, Joe - were all amazing at getting me out same day with the car I wanted. Did I pay what I wanted … meh… debatable! But the bond and level of care that was given to me by Ru More

by Bc28688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2023

Herb Chambers Honda responded

It's fantastic to hear about your amazing experience with Rushane, Nick, Joe, and our team at Herb Chambers Honda In Boston! We truly value providing exceptional service while putting the customer first. We're glad that Rushane went above and beyond by delivering your car to accommodate your schedule and showing attention to detail. Enjoy your new car and we appreciate your support!

May 18, 2023

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Keith did a great job supporting the car purchase process. He was easy to contact and communicated every step of the way. Highly recommend working with him. More

by drwendler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nermi Santos

May 18, 2023

Herb Chambers Honda responded

Your kind words mean the world to us! We're so happy that Keith earned your 5 stars! We look forward to seeing you next time at Herb Chambers Honda In Boston!

May 15, 2023

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Employee Rating

Tural Bayramli is an exceptional salesman! He is very patient, he knows what he is doing. Loved working with him. More

by asharfurquan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Herb Chambers Honda responded

We appreciate you taking the time to share this kind feedback! Tural is an exceptional member of our team here at Herb Chambers Honda In Boston and we're thrilled to hear that you enjoyed working with him. Thanks for choosing our dealership. It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care!

May 06, 2023

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Tural and Willfredo were very helpful. Thank you! Hope come back for other cars too! More

by bobby8685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2023

Herb Chambers Honda responded

Hi Bobby, We're happy your visit with Tural and Wilfredo was a success and earned us five stars! We hope that you come to see us again in the future! Thank you! - Herb Chambers Honda In Boston

May 01, 2023

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Everyone was welcoming! Tural was an Excellent help, very kind and patient. I appreciate Joe for convincing me to come in. Nick was amazing by finding me a great deal. Nermi More

by ThelmaG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Tarquini, Nermi Santos , Tural

May 03, 2023

Herb Chambers Honda responded

We're happy you found our staff welcoming and helpful, Thelma! Tural, Joe, Nick, and Nermi are happy to make this a great experience at Herb Chambers Honda In Boston. Thank you for choosing our dealership and we hope to see you again soon!

January 18, 2023

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This dealership is everything you’d want out of a dealership when looking to purchase a new or used vehicle. Special thanks to George Chandler, the sales manager at Herb Chambers of Boston and Joseph More

by Angelo M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Chandler , David Tobert

Jan 20, 2023

Herb Chambers Honda responded

Angelo, thank you so much for trusting Herb Chambers Honda In Boston with your business! We're glad George & Joseph could make your experience a smooth one and we wish you many happy travels in your new vehicle. Take care and please don't hesitate to reach out if there's anything else we can do for you!

December 12, 2022

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Employee Rating

George was very respectful, honest and understanding of the needs I had for my new car as well as the uncertainty of purchasing my first new car ever. He and the team from the first interaction made this a More

by christopher.robinson.bbl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Chandler , David Tobert

Dec 14, 2022

Herb Chambers Honda responded

Christopher, thank you so much for trusting Herb Chambers Honda In Boston with your first new vehicle purchase! We're so glad George & the team were helpful to you throughout the process and we hope we have the opportunity to work with you again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

September 01, 2022

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Employee Rating

One Star is too much for this crew! I brought my Honda in for service, they charged me 169.00 for the privilege of doing business with them and then changed out two components that More

by koolisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 02, 2022

Herb Chambers Honda responded

Thank you for reaching out. I'm sorry to hear that your visit was a disappointing one and will make sure the situation gets looked into with our team. Please don't hesitate to contact me directly if you'd like to speak with us in greater detail. Thanks again, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

Sep 04, 2022

koolisch responded

Hello Mr. Pasquarella, My wife and I leased a 2020 Honda CRV through your dealership. I will tell you that it has been the finest and best-made vehicle that I have ever had the pleasure of driving. My only complaint involved taking it to your dealership and being assaulted with accusations and a work estimate of $15,000.00 I drove my car to your dealership because I was having a perceived electrical problem. Both of my headlight low beams died within 3 days. I tried to reset the tire pressure monitor and it set off a cascade of warning lights and messages on my dashboard. I received a series of calls and then had two conversations regarding the condition of my engine. Now I have had a person changing my oil when the oil-minder message came on. In the most recent case, the type of oil was different (I switched to Mobile 1 Synthetic blend. Apparently, it caused the oil to gel or coagulate. Instead of working with me, I was told that I would need to replace the vehicle's engine to the tune of $15,000.00 I am not sure if I am having an oil consumption problem. I do know that I have owned or leased 7 Hondas in the last few years. Your dealership charged me more than $300.00 for a diagnosis that it never performed, and for two headlights that I never authorized the installation of. If you want my business, I would like to start over and have you repair my vehicle as it was and is under warranty. If you make good on your responsibilities, I would also be willing to reconsider my negative review You can ignore my claim, and my situation, but you do so at your peril. I will contact the owner of the dealership, and I will also contact the Attorney General. If nothing else works, I will take your dealership to Court in order to force you to repair the vehicle, in accordance with the provisions of the Warranty. Joseph Graham & Kim Le Graham Quincy, Massachusetts

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