Joseph Kimman

I would give this dealership 0 stars if I could. My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told m My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told me they accepted my warranty which I should have had to pay them only the deductible of a $100. Instead after my warranty company paid them around $1,500 they billed me close to $1,000 for parts & labor not covered by my insurance/warranty company. While I was able to negotiate Scott Clark Honda (Charlotte, NC) down to $600 that’s still $500 more than I should have had to pay. And now I have to get the engine oil pan gasket replaced again, which they had replaced for me on that same occasion & bill. Now, I will have to pay an estimated, additional $500 to get that leaking gasket replaced again. You can be sure that the job will not be done at Scott Clark Honda, as well as, any other mechanical work or repairs I need to have done. And if you are having aftermarket warranty work done on your vehicle here don’t go by this dealership telling you that they accept your warranty. Don’t go by SCH’s word alone. Check with your warranty company FIRST before ANY work is even stated to find out who your warranty company works with regularly & cooperates with the warranty company. You decide what you will do now. But, hopefully my review will help you. More

Print

I couldn’t have asked for better service advisor as Joey Kimman was very helpful, professional and responsive to all my requests. Excellent service Joey Kimman was very helpful, professional and responsive to all my requests. Excellent service More

Print

Very timely and polite employees. I received what I requested. There is a good waiting area that I was able to work on my laptop. I received what I requested. There is a good waiting area that I was able to work on my laptop. More

Print