Bryan Funez

I would give this dealership 0 stars if I could. My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told m My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told me they accepted my warranty which I should have had to pay them only the deductible of a $100. Instead after my warranty company paid them around $1,500 they billed me close to $1,000 for parts & labor not covered by my insurance/warranty company. While I was able to negotiate Scott Clark Honda (Charlotte, NC) down to $600 that’s still $500 more than I should have had to pay. And now I have to get the engine oil pan gasket replaced again, which they had replaced for me on that same occasion & bill. Now, I will have to pay an estimated, additional $500 to get that leaking gasket replaced again. You can be sure that the job will not be done at Scott Clark Honda, as well as, any other mechanical work or repairs I need to have done. And if you are having aftermarket warranty work done on your vehicle here don’t go by this dealership telling you that they accept your warranty. Don’t go by SCH’s word alone. Check with your warranty company FIRST before ANY work is even stated to find out who your warranty company works with regularly & cooperates with the warranty company. You decide what you will do now. But, hopefully my review will help you. More

Print

I am very satisfied with the services ,the services advisor Dyamond is a nice and professional person ,the service was very quickly advisor Dyamond is a nice and professional person ,the service was very quickly More

Print

Great service staff competent and helpful On time friendly. Would recommend convenient location. Nice clean friendly. Would recommend convenient location. Nice clean More

Print

Great staff. From management to the service department you’ll be greeted by friendly, knowledgeable staff. I’ve purchase 5 vehicles at this location. They never d From management to the service department you’ll be greeted by friendly, knowledgeable staff. I’ve purchase 5 vehicles at this location. They never disappoint. More

Print

My experience at Scott Clark Honda was great! Neil was an amazing salesman. We spoke prior to my visit and when I arrived he already had the car ready for me to test drive. He was very helpful, i Neil was an amazing salesman. We spoke prior to my visit and when I arrived he already had the car ready for me to test drive. He was very helpful, informative and he was patient with me as we worked towards a deal that was perfect for me. Higly recommend shopping for a new or used car here! More

Print

The customer service we receive at the dealership is great. We appreciate how courteous the service team is towards us. great. We appreciate how courteous the service team is towards us. More

Print

Excellent service, beautiful location very friendly and just all-around good, excellent, superior service. Scott Clark Honda, more than met, my needs. They kept me in the loop for not only what I was there just all-around good, excellent, superior service. Scott Clark Honda, more than met, my needs. They kept me in the loop for not only what I was there for, but advised me of future services that I may need for my vehicle. I have been servicing my Honda here at Scott Clark for over two years and I am always impressed with the service advisors friendliness and ability to communicate and willingness to make me understand what it is that I am having serviced. Both Bryan and Matthew have been my service advisors from the beginning and they are thorough and engaging and good with follow up. Keep up the good work guys and I will see you on my next service visit. More

Print

Always a great experience when I take my car to be serviced. Thanks Bryan for taking care of everything for me. serviced. Thanks Bryan for taking care of everything for me. More

Print

Scott Clark has always been professional and courteous. We have used them since we bought the car in 2016 We have used them since we bought the car in 2016 More

Print

Very courteous- fair price - timely service- prompt attention - no additional pressure for non requested services attention - no additional pressure for non requested services More

Print