Paul Phifer

I would give this dealership 0 stars if I could. My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told m My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told me they accepted my warranty which I should have had to pay them only the deductible of a $100. Instead after my warranty company paid them around $1,500 they billed me close to $1,000 for parts & labor not covered by my insurance/warranty company. While I was able to negotiate Scott Clark Honda (Charlotte, NC) down to $600 that’s still $500 more than I should have had to pay. And now I have to get the engine oil pan gasket replaced again, which they had replaced for me on that same occasion & bill. Now, I will have to pay an estimated, additional $500 to get that leaking gasket replaced again. You can be sure that the job will not be done at Scott Clark Honda, as well as, any other mechanical work or repairs I need to have done. And if you are having aftermarket warranty work done on your vehicle here don’t go by this dealership telling you that they accept your warranty. Don’t go by SCH’s word alone. Check with your warranty company FIRST before ANY work is even stated to find out who your warranty company works with regularly & cooperates with the warranty company. You decide what you will do now. But, hopefully my review will help you. More

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Scott Clark Honda Service Dept. does a very thorough job every time I bring my car in. They are very professional. They give excellent service. does a very thorough job every time I bring my car in. They are very professional. They give excellent service. More

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It was very good experience and respectful . everything was on time and good worker. my car working very good now. everything was on time and good worker. my car working very good now. More

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Mr. Ronald was very nice and polite. Very knowledgeable about the vehicles. I would recommend him to my family and friends if they need a new vehicle. about the vehicles. I would recommend him to my family and friends if they need a new vehicle. More

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Always go to this dealer since bought a new car there, never thought the other location. never thought the other location. More

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I am very satisfied with the services ,the services advisor Dyamond is a nice and professional person ,the service was very quickly advisor Dyamond is a nice and professional person ,the service was very quickly More

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Great service department, comfortable waiting area, Paul Phifer was very informative and helpful great job Phifer was very informative and helpful great job More

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Great service staff competent and helpful On time friendly. Would recommend convenient location. Nice clean friendly. Would recommend convenient location. Nice clean More

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Ease of appointment for service. Courteous service manager. Issues found during inspection were clearly exu and also what needed immediate attention. Service provided in a timely man Courteous service manager. Issues found during inspection were clearly exu and also what needed immediate attention. Service provided in a timely manner. More

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I always have a good experience with the dealer ship. The advisor was very help. The advisor was very help. More

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