"GREAT CUSTOMER SERVICE"
My experience at Walters Mercedes-Benz was one of the best dealerships I've ever been to. The staff was great and very polite as soon as I walked through the door. My service advisor Joseph Loera was fantastic! He was patient and took the time to go over the work that needed to be done on my C300. Thank you again!
Had the best experience with no pressure Thanks to Eddy & Krystin
Will refer all my family and friends. Look forward to my next purchase at
"Very very helpful on all my questions very respectful "
Very very helpful and polite all work done very quickly and very respectful. Very knowledgeable about my car gave me some tips and gave me card if there was anything else i needed to no he would be glad to help me.
"Honest and great service"
I brought my sub here from out of town and let me just say I will try to have my vehicle serviced here from now on. They were honest and told me that a service that my regular Mercedes dealer said I needed was in fact not required and that saved me nearly $400.00.
Initially, the long line was a nuisance, but once I was given service, I realize that it was because the service was very good. If you happen to get Joseph(Joe) Loera, you are in really good hands. I wanted to buy a car from him & he wasn't even in the sales department. My S550 is running superb. Thank guys!
"Always Excellent "
On every occasion I have been at Walter’s Mercedes-Benz, I have always received excellent customer service. It truly makes my purchase there worth every penny. I love this dealer.
"All of the service received at Walter's has been excellent."
- Senior Sue
Service Advisors and staff have always answered my questions. All personnel make sure you understand what needs to be done to keep your car in the best possible condition. Joseph Loera takes special care to make modern technology clear for senior citizens. Thanks
"Can't say enough"
- DIAMOND SAM
Walter's Mercedes-Benz of Riverside has everything from the great sales staff as well as equally great service team.
We purchased our car from the dealership and Bryan Fitzpatrick went above and beyond to provide the most excellent car buying experience who led us to Andy Towns who was efficient in explaining what we need to know regarding all the finance details. Raul Ayala then was the best person who gave all the detail in operating the new car before we drove it out the lot. The professionalism is apparent in all aspects of the whole experience and it also shows that each individual truly enjoys doing what they do.
We were so impressed with everyone that we continue to take our car for service when we live 40+ minutes away from the dealership. Sure enough, the service team is equally awesome. I had to take in my car shortly after the purchase for a minor issue, and Alex Ramirez was really helpful with the assistance I needed. I also took my car in for the first service, and Joseph Loera assisted me with courteous, professional, and efficient service while I wait in the lobby equipped with comfy waiting environment. Thank you Walter's Mercedes-Benz team.
"Top Notch Service"
Nothing but the best service at Walter's Mercedes Benz. Joseph was above and beyond helpful with my service experience. He kept me informed during the entire process. He had recommendations that I thought was very helpful. I appreciate Joseph for following up with me regarding the service I received. Kudos to you Joseph!
Joseph is welcoming, updating me all the time regarding the status of service. I donit have to wait for a long time. Answers question s and concerns promptly and knowledgeable. Very respectful and helpful.