Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 24

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
259 Reviews
5.0

259 Reviews

Write a Review

259 Reviews of Joseph Loera

September 30, 2019

Dealership Rating
Employee Rating

Awesome! Recently had my service performed, I was told it was going to take about 3 hours but thanks to my rep I was able to get a loaner and picked up later t More

by Paulmorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2019

Walter's Mercedes-Benz of Riverside responded

Paul, Thank you so much for your 5-star review! We are so glad that we had the opportunity to serve you, and we are happy to hear that Joseph ensured that you were well taken care of throughout the process. It is our goal to make our customers' experiences as seamless as possible, and we will be sure to do so again the next time you join us for automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 30, 2019

Dealership Rating
Employee Rating

Thank you Joe! Every time I come in for service it’s always done fast and efficiently, the car washes have also improved. Thank you Walters team, couldn’t be any happier! More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2019

Walter's Mercedes-Benz of Riverside responded

Julian, Quality and efficient service is what we aim for, and we are thrilled that Joe's service continues to meet your expectations! We greatly appreciate your business, and we look forward to continuing to offer you the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 18, 2019

Dealership Rating
Employee Rating

Service Advisor - Joseph Loera - Walter's MBZ (Riverside) Joseph was thorough and professional and was instrumental in creating a seamless and successful service experience for my 2018 MBZ. Joseph took the ti More

by GaryK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Walter's Mercedes-Benz of Riverside responded

Gary, Thank you for taking the time to leave Joseph this excellent review! We are happy to hear that he provided you and your vehicle with the quality service that you so much deserve. We wish you safe travels and hope to work with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 12, 2019

Dealership Rating
Employee Rating

Great service as always! Every time I get my vehicle serviced it is a pleasure. I truly appreciate Joe Loera. He is a great service advisor! He explains everything well and do More

by Mercedes D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We are happy to hear that Joseph consistently provides you with thorough and attentive service, as it is our utmost goal to maintain your full safety and satisfaction. He will be delighted to have earned your excellent review, and we look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

Dealership Rating
Employee Rating

The best Walters Mercedes and the service advisors are the best. They’re knowledgeable, honest, and cost effective. I won’t trust my vehicle to anyone else. More

by Grateful Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary, Mark Interlicchia , Cody Burt, Brandon Monaco

Sep 04, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! We are honored to have your confidence, and we will be sure to continue providing you with the same quality, efficient, and reliable service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Dealership Rating
Employee Rating

Great customer service My advisor Joe was extremely knowledgeable with showing me my navigation and apple car play, he took his time and made sure all my questions were answ More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019

Walter's Mercedes-Benz of Riverside responded

Maria, Thank you for sharing this 5-star review! We are so pleased that Joe could be of great assistance to you and effectively resolve each of your questions and concerns. If there is ever anything more that he or the team may help you with, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Dealership Rating
Employee Rating

Awesome! I had my moms C300 in for service and I was told I needed brakes. Joseph was able to get me in a loaner car and it ready that afternoon. Thank you! More

by Issac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019

Walter's Mercedes-Benz of Riverside responded

Hi Issac, It is a pleasure to hear that Joseph ensured that you and your vehicular needs were efficiently taken care of. We thank you for sharing this 5-star review and hope to see you again the next time your mother's vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Dealership Rating
Employee Rating

Best service! Service was great! Joe was extremely helpful. He provided quick and efficient service. I love coming to this dealership, my car is in the best hands! More

by MorganM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019

Walter's Mercedes-Benz of Riverside responded

Morgan, Thank you for leaving us this amazing review! It is our pleasure to serve you, and we are so honored to have earned your confidence and loyalty. Providing detailed and efficient service is so important to us, and we look forward to offering you nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 19, 2019

Dealership Rating
Employee Rating

Great MBZ service I took my automobile in for periodic maintenance service and my advisor, Joseph Loera was very good in every facet of his job. He was very courteous, More

by Jet11joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph and our dealership this kind recommendation! Providing quality service is so important to us, and we are delighted to know that Joseph resolved each of automotive concerns- effectively. We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 17, 2019

Dealership Rating
Employee Rating

Above and beyond service! Joseph Loera went above and beyond with taking care of my car and my vacation plans! My car broke down right before I was to drive 425 miles one way t More

by Casamariposa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this amazing review! Your satisfaction is so important to us, and we are overjoyed that Joseph could ensure that your vehicular issue did not interfere with your vacation plans! We are proud to have your loyalty, and we will continue to go above and beyond to serve you and your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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