Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 18

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
259 Reviews
5.0

259 Reviews

Write a Review

259 Reviews of Joseph Loera

December 03, 2020

Dealership Rating
Employee Rating

Brandon Monaco was great :). Will return to Walters Mercedes Benz for any service needs. Thank you for being the best is the best. Until next time. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, JR Rodriguez , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

Dec 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this 5-star review! We are delighted to know that Brandon took such great care of you throughout your recent visit! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

Dealership Rating
Employee Rating

The rep. Mr. Joseph is very professional and provided me with all related information about the service that is needed. I appreciate the wonderful service from Walter's Mercedez-ben of Riverside. And I reco More

by FACTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Monaco

Dec 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are pleased that Joseph could be of exceptional assistance to you throughout your recent visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Joseph and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

Dealership Rating
Employee Rating

Brandon Monaco provided excellent customer service and went far and beyond to assist me with my Mercedes and vehicle concerns. Brandon Monaco was very helpful and understanding.:) I highly recommend my fr More

by "Doll"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , Cody Burt, Brandon Monaco

Dec 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review and recommendation! We are happy to hear that he provided both you and your vehicle with remarkable service! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you with the same top-quality assistance in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

Dealership Rating
Employee Rating

I would love to notify everyone of my very great professional attentive servicing I received at Walter's Mercedes Benz in riverside CA. Joseph has a great humbling personality and sure knows his st More

by Debmculn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Joseph this 5-star review! He certainly is exceptional at his skill, and we are delighted to know that he took great care of you! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Joseph and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 18, 2020

Dealership Rating
Employee Rating

Very nice guy, no pressure on any service, just recommend it, honest guy, will bring both of my cls550 and glk350 here. Very happy, Tommy le More

by Tommyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Walter's Mercedes-Benz of Riverside responded

Tommy, Thank you so much for your excellent review! We are delighted to know that Joseph took great care of you and provided you with the thorough and pressure-free service that you so much deserve! He will be proud that his efforts met your satisfaction. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 01, 2020

Dealership Rating
Employee Rating

I (and my late husband) have been clients of Walter's-Mercedes-Benz since the 1960's and have never had a negative experience. The service is and has always been excellent. Joseph was especial More

by rosemr77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 02, 2020

Walter's Mercedes-Benz of Riverside responded

Rosemarie, Thank you for taking the time to share this wonderful review! We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Joseph and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 26, 2020

Dealership Rating
Employee Rating

Our battery was not holding a charge. Appointment scheduling was easy. Joseph Loera went above and beyond to get us serviced quickly. Good job, thanks! More

by CodyP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 28, 2020

Walter's Mercedes-Benz of Riverside responded

Cody, Thank you for taking the time to share this 5-star review! We are pleased that Joseph could get you and your automotive needs taken care of efficiently! It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Dealership Rating
Employee Rating

Great service. Service advisor kept me well informed and updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you More

by Lalo909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Dealership Rating
Employee Rating

I bought my car at this dealership and so far I have been very satisfied with the customer service department and they are also very friendly when you call for any questions you have etc. More

by fruehana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your business, and we are pleased that we could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we look forward to continue serving you and your future automotive needs! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 08, 2020

Dealership Rating
Employee Rating

My overall experience was excellent due to the efforts of Joseph Loera. His professionalism, knowledge and genuine desire to help go above and beyond expectations. Walters is lucky to have a person like Joe More

by dejaspapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this wonderful review! He will be honored by your very kind words and to know how greatly you valued his service! He certainly is an excellent asset to our dealership. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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