Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 22

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
259 Reviews
5.0

259 Reviews

Write a Review

259 Reviews of Joseph Loera

February 28, 2020

Dealership Rating
Employee Rating

I was a little upset at the cost of the repair at first but my service advisor Joe was able to help out especially since all this work was unexpected. More

by JoseGonzales
Recommend Dealer
Yes
Mar 02, 2020

Walter's Mercedes-Benz of Riverside responded

Jose, Your safety and satisfaction are our priorities, and we are overjoyed that Joseph could make your recent service experience as seamless as possible. We thank you for your review- on his behalf. Please let us know if he or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 24, 2020

Dealership Rating
Employee Rating

This was my first time with Joseph Loera. He was excellent in every aspect. He took the time to review my service history and go over what needs to be done this time and what to expect on the next More

by Golf Nut
Recommend Dealer
Yes

Other Employees Tagged: Riley in call center-Great, patient, thorough, completely responsive and pleasant to deal with.

Feb 25, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this excellent feedback! We are happy to hear that Joseph ensured that your first experience working with him was thorough and efficient! Providing top-quality service is always our goal, and we look forward to continuing to offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 18, 2020

Dealership Rating
Employee Rating

I always send my car to Walter’s. They carried out the service efficiently and perfect. Waiting area is clean and Nice, some treatments provided. More

by Karen
Recommend Dealer
Yes
Feb 19, 2020

Walter's Mercedes-Benz of Riverside responded

Karen, Thank you for your 5-star review and for confiding in our dealership with your automotive needs! Providing quality and efficient service is always our goal, and we will be sure offer you nothing less in the future! Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 07, 2020

Dealership Rating
Employee Rating

I received GREAT service from Joesph Loera!!! Joseph was very pleasant and helpful during my last visit to Walters Mercedes. He kept me updated on the progress of my service repair and got me in a More

by pameuker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 07, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this 5-star review! We are happy to hear that he took great care of you and your vehicular needs throughout the entirety of your visit! It is our pleasure to assist you in any way possible, and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

Dealership Rating
Employee Rating

Awesome staff. They provide Great customer service. I will definitely recommend this dealer place to my friends and family. The place is clean and nice. More

by mginesdc
Recommend Dealer
Yes

Other Employees Tagged: Raul Ayala , Andy Towns, Andrew Wagner

Feb 03, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review and recommendation! We are overjoyed that we could provide you with the quality experience that you so much deserve! We wish you safe travels and hope to work with you again when your vehicle is ready for its first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

Dealership Rating
Employee Rating

I came down to Walters because my check engine light came on, and without hesitation they took me in and were able to put me in a loaner car immediately. Friendly and helpful staff all around. More

by waldosworld
Recommend Dealer
Yes
Feb 03, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so glad that we could get you in and get your automotive needs efficiently taken care of. We wish you safe travels- on behalf of the entire team, and we ask that you do not hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

Dealership Rating
Employee Rating

Joseph did a great job taking care of my Mercedes. I wasn’t expecting the services that were needed but he was able to get everything done the same day. More

by Amani
Recommend Dealer
Yes
Jan 31, 2020

Walter's Mercedes-Benz of Riverside responded

Amani, Thank you for leaving Joseph this 5-star review! We are happy to hear that he got your vehicular needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our priorities. Please don't hesitate to give us a call if you have any further questions or concerns in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 30, 2020

Dealership Rating
Employee Rating

My service adviser was very helpful. He took the time to go over my questions and concerns regarding my vehicle. Will. Definitely be back and asking for Joseph! Thank you More

by DannyXie
Recommend Dealer
Yes
Jan 31, 2020

Walter's Mercedes-Benz of Riverside responded

Danny, Thank you so much for your positive feedback! It is our pleasure to serve you in any way possible, and we are delighted to know that Joseph took such great care of you throughout the entirety of your visit. If you ever have any further questions or concerns, please do not hesitate to give us a call. We look forward to working with you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 30, 2020

Dealership Rating
Employee Rating

Took my car in about a week ago for service and always receive the best treatment. My advisor was great with working with my busy schedule. More

by Jorgefinn
Recommend Dealer
Yes
Jan 30, 2020

Walter's Mercedes-Benz of Riverside responded

Jorge, Thank you so much for your positive feedback! It is our pleasure to serve you in any way possible, and we are delighted to know that our efforts always meet your satisfaction. Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 24, 2020

Dealership Rating
Employee Rating

My experience overall was pretty good. I had to bring my car in because someone stole my center console. Joe was great and helpful. Thanks ! More

by N/A
Recommend Dealer
Yes

Other Employees Tagged: N/A

Jan 27, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so pleased that Joe could get your automotive needs resolved efficiently. It is our pleasure to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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