Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 22

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.8
233 Reviews
4.8

233 Reviews

Write a Review

233 Reviews of Joseph Loera

August 30, 2019

Dealership Rating
Employee Rating

Best service! Service was great! Joe was extremely helpful. He provided quick and efficient service. I love coming to this dealership, my car is in the best hands! More

by MorganM.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2019

Walter's Mercedes-Benz of Riverside responded

Morgan, Thank you for leaving us this amazing review! It is our pleasure to serve you, and we are so honored to have earned your confidence and loyalty. Providing detailed and efficient service is so important to us, and we look forward to offering you nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 30, 2019

Dealership Rating
Employee Rating

Great customer service My advisor Joe was extremely knowledgeable with showing me my navigation and apple car play, he took his time and made sure all my questions were answ More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2019

Walter's Mercedes-Benz of Riverside responded

Maria, Thank you for sharing this 5-star review! We are so pleased that Joe could be of great assistance to you and effectively resolve each of your questions and concerns. If there is ever anything more that he or the team may help you with, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 19, 2019

Dealership Rating
Employee Rating

Great MBZ service I took my automobile in for periodic maintenance service and my advisor, Joseph Loera was very good in every facet of his job. He was very courteous, More

by Jet11joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph and our dealership this kind recommendation! Providing quality service is so important to us, and we are delighted to know that Joseph resolved each of automotive concerns- effectively. We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 17, 2019

Dealership Rating
Employee Rating

Above and beyond service! Joseph Loera went above and beyond with taking care of my car and my vacation plans! My car broke down right before I was to drive 425 miles one way t More

by Casamariposa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 19, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this amazing review! Your satisfaction is so important to us, and we are overjoyed that Joseph could ensure that your vehicular issue did not interfere with your vacation plans! We are proud to have your loyalty, and we will continue to go above and beyond to serve you and your vehicular needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 31, 2019

Dealership Rating
Employee Rating

Amazing customer service! Joseph was able to make a stressful situation as easy as can be for me and my husband! I will definitely be asking for him again More

by EmilyRamos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2019

Walter's Mercedes-Benz of Riverside responded

Emily, We are delighted that Joseph was able to put you at ease and get your and your husband's concerns taken care of. We thank you for your 5-star review- on his behalf, and we look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regard, Ray Burke - General Manager

July 31, 2019

Dealership Rating
Employee Rating

Great Experience It was my first service at Walters Mercedes and I can’t express enough how easy the staff, especially Joe made process. I will be back for my next ser More

by JGOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive feedback! We are thrilled that our team took good care of you and made your first service visit a top-notch experience! It is our goal to make our customers' experiences as positive as possible, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regard, Ray Burke - General Manager

July 16, 2019

Dealership Rating
Employee Rating

Regular Service I appreciate the kind and attentive service I received from Joseph Loera. Especially when my engine light came on after receiving the service. Thank y More

by Joshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 16, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! Joseph certainly is a great asset to our team, and we are delighted to know that he took good care of you. Please drive safely, and don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

July 02, 2019

Dealership Rating
Employee Rating

Recall service Joseph was very courteous and professional. Additionally, was very informative as to my current service as well as my upcoming preventative MTCE servi More

by conisuelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this 5-star review! We are happy to hear that he thorough care of you and your vehicular needs throughout your recent visit. Please let us know how he and the team may be of further assistance to you in the future. We look forward to working with you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2019

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE My experience at Walters Mercedes-Benz was one of the best dealerships I've ever been to. The staff was great and very polite as soon as I walked thro More

by MichealO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2019

Walter's Mercedes-Benz of Riverside responded

Micheal, Thank you so much for your fantastic review! We are honored by your kind words and thrilled to know that Joseph provided you with the quality service that you so much deserve. Your safety and satisfaction are so important to us, and we look forward to continuing to offer you and your vehicle nothing short of the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 28, 2019

Dealership Rating

Awesome Had the best experience with no pressure Thanks to Eddy & Krystin Will refer all my family and friends. Look forward to my next purchase at Walter More

by Pmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed , Krystin Escobedo

May 29, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! We are thrilled that you had such a positive experience working with us on your recent purchase! Providing 5-star dealer experiences is our goal, and we look forward to doing so again when you are ready to take home your next new vehicle. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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