Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 23

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
259 Reviews
5.0

259 Reviews

Write a Review

259 Reviews of Joseph Loera

December 31, 2019

Dealership Rating
Employee Rating

Everyone I dealt with from start to finish was top notch. Everyone is so knowledgeable and friendly every time I have my car serviced. Feel so welcome coming in. More

by Metros
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt, Adam Garcia

Dec 31, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! It is our pleasure to serve you in any way possible, and we are so glad that our efforts have met your satisfaction. Please let us know we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 07, 2019

Dealership Rating
Employee Rating

I give Joseph a 10. He was very patient with me and he guided me in the right direction. Joseph is a great asset to Walter Mercedes. More

by Jennifer McCoy
Recommend Dealer
Yes
Dec 09, 2019

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you for leaving Joseph this positive review! He will be proud to know that you found his service to be 10/10. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke – General Manager

November 18, 2019

Dealership Rating
Employee Rating

Schedule A service. I was very pleased with the service in all respects. The employees were courteous and professional. The time to complete the required service was br More

by sevach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that we had the opportunity to serve you, and that the quality and efficiency of our work met your satisfaction. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 18, 2019

Dealership Rating
Employee Rating

Joseph Loera was incredibly helpful when I took my car in for service. He was extremely professional and patient with all of my questions. He let me know how long the service would take and brought my keys d More

by K.perez
Recommend Dealer
Yes
Nov 19, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent feedback! We are so pleased that Joseph could be of valuable assistance to you and ultimately resolve each of your concerns. He will be proud to have earned your 5-star rating. Please let us know how he and the team may serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 17, 2019

Dealership Rating
Employee Rating

My service Representive, Joseph Loera, keep me informed of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cl More

by CruiserChris
Recommend Dealer
Yes
Nov 18, 2019

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for your positive feedback! We are happy to hear that Joseph kept you updated and well-informed throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with the same top-quality care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

October 31, 2019

Dealership Rating
Employee Rating

Fast and easy service, I dropped my vehicle off before work and Joseph had it ready for me before I got out and also made sure to have it cleaned and ready to go, thank you More

by DennisD.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2019

Walter's Mercedes-Benz of Riverside responded

Dennis, Thank you so much for your excellent review! Providing quality and efficient service is certainly what we aim for, and we are overjoyed that Joseph's efforts met your satisfaction. Please drive safely, and don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

October 31, 2019

Dealership Rating
Employee Rating

I worked with Joe Loera on my last visit and I was very impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters! More

by EduardoG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2019

Walter's Mercedes-Benz of Riverside responded

Eduardo, Thank you so much for your positive feedback! Providing quality and efficient service is so important to us, and we are so pleased that Joseph's efforts met your satisfaction. Please drive safely, and don't hesitate to let us know how our team may serve you again. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

October 29, 2019

Dealership Rating
Employee Rating

I was helped out at the service dept. by Joseph Loera and he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you More

by Erika Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2019

Walter's Mercedes-Benz of Riverside responded

Erika, Thank you so much for your 5-star review and recommendation! We are so pleased that Joseph could provide you with great assistance and share his high level of expertise with you. We appreciate you working with us at Walter's Mercedes-Benz, and we look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

October 11, 2019

Dealership Rating
Employee Rating

Joseph Loera - service rep had a very good experience. It was cheaper than I was expecting, I didn't have to wait long. Joseph was great and very friendly, More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Providing efficient service and competitive deals is what we aim for, and we are delighted to know that Joseph's efforts met your satisfaction. We wish you safe travels and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

October 07, 2019

Dealership Rating
Employee Rating

We are 4 cars in @ Walters MB Riverside & have been extremely pleased with each experience. Andrew Wagner, Emil and Raul have gone above and beyond with each experience from making sure we’re getting t More

by Jake_T
Recommend Dealer
Yes

Other Employees Tagged: Raul Ayala , Emil Iltchi, Andrew Wagner

Oct 09, 2019

Walter's Mercedes-Benz of Riverside responded

Jake, Thank you so much for your amazing review and recommendation. We are so honored to have your loyalty, and we are delighted to hear that your recent experience with our team met your satisfaction once again. It is our pleasure to provide you with the best service, deals, and overall experiences, and we look forward to continuing to do so for years to come. Warmest congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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