Everyone I dealt with from start to finish was top notch.
Everyone is so knowledgeable and friendly every time I have my car serviced. Feel so welcome coming in.
Everyone is so knowledgeable and friendly every time I have my car serviced. Feel so welcome coming in.
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by Metros
Other Employees Tagged:
Cody Burt, Adam Garcia
Dec 31, 2019 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your kind review! It is our pleasure to serve you in any way possible, and we are so glad that our efforts have met your satisfaction. Please let us know we may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
I give Joseph a 10. He was very patient with me and he
guided me in the right direction. Joseph is a great asset to Walter Mercedes.
guided me in the right direction. Joseph is a great asset to Walter Mercedes.
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by Jennifer McCoy
Dec 09, 2019 -
Walter's Mercedes-Benz of Riverside responded
Jennifer,
Thank you for leaving Joseph this positive review! He will be proud to know that you found his service to be 10/10. Please let us know how he and the team may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke – General Manager
Schedule A service.
I was very pleased with the service in all respects. The employees were courteous and professional.
The time to complete the required service was br
I was very pleased with the service in all respects. The employees were courteous and professional.
The time to complete the required service was brief. I waited for the service to be completed.
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by sevach
Nov 19, 2019 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! We are so glad that we had the opportunity to serve you, and that the quality and efficiency of our work met your satisfaction. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Joseph Loera was incredibly helpful when I took my car in
for service. He was extremely professional and patient with all of my questions. He let me know how long the service would take and brought my keys d
for service. He was extremely professional and patient with all of my questions. He let me know how long the service would take and brought my keys directly to me when my car was done. Overall great experience- Thank you!
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by K.perez
Nov 19, 2019 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent feedback! We are so pleased that Joseph could be of valuable assistance to you and ultimately resolve each of your concerns. He will be proud to have earned your 5-star rating. Please let us know how he and the team may serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
My service Representive, Joseph Loera, keep me informed
of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cl
of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cleaned and all service was completed in a professional manner
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by CruiserChris
Nov 18, 2019 -
Walter's Mercedes-Benz of Riverside responded
Chris,
Thank you for your positive feedback! We are happy to hear that Joseph kept you updated and well-informed throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with the same top-quality care in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Fast and easy service, I dropped my vehicle off before
work and Joseph had it ready for me before I got out and also made sure to have it cleaned and ready to go, thank you
work and Joseph had it ready for me before I got out and also made sure to have it cleaned and ready to go, thank you
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by DennisD.
Nov 04, 2019 -
Walter's Mercedes-Benz of Riverside responded
Dennis,
Thank you so much for your excellent review! Providing quality and efficient service is certainly what we aim for, and we are overjoyed that Joseph's efforts met your satisfaction. Please drive safely, and don't hesitate to let us know how he and the team may serve you again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
I worked with Joe Loera on my last visit and I was very
impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters!
impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters!
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by EduardoG
Oct 31, 2019 -
Walter's Mercedes-Benz of Riverside responded
Eduardo,
Thank you so much for your positive feedback! Providing quality and efficient service is so important to us, and we are so pleased that Joseph's efforts met your satisfaction. Please drive safely, and don't hesitate to let us know how our team may serve you again.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Ray Burke - General Manager
I was helped out at the service dept. by Joseph Loera and
he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you
he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you go there .
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by Erika Romero
Oct 30, 2019 -
Walter's Mercedes-Benz of Riverside responded
Erika,
Thank you so much for your 5-star review and recommendation! We are so pleased that Joseph could provide you with great assistance and share his high level of expertise with you. We appreciate you working with us at Walter's Mercedes-Benz, and we look forward to an opportunity to serve you again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Joseph Loera - service rep
had a very good experience. It was cheaper than I was expecting, I didn't have to wait long. Joseph was great and very friendly,
had a very good experience. It was cheaper than I was expecting, I didn't have to wait long. Joseph was great and very friendly,
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by 1234
Oct 11, 2019 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star review! Providing efficient service and competitive deals is what we aim for, and we are delighted to know that Joseph's efforts met your satisfaction. We wish you safe travels and hope to see you again the next time you are in need of automotive service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
We are 4 cars in @ Walters MB Riverside & have been
extremely pleased with each experience. Andrew Wagner, Emil and Raul have gone above and beyond with each experience from making sure we’re getting t
extremely pleased with each experience. Andrew Wagner, Emil and Raul have gone above and beyond with each experience from making sure we’re getting the exact vehicle specs & pricing (big emphasis on pricing here). If you want special treatment, I highly recommend checking Walters of Riverside out. The entire staff down to the service dept are all extremely professional and make even the service experience a breeze. Thank you guys for being a pleasure to work with. I look forward to our next vehicle purchase with you.
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by Jake_T
Other Employees Tagged:
Raul Ayala
, Emil Iltchi, Andrew Wagner
Oct 09, 2019 -
Walter's Mercedes-Benz of Riverside responded
Jake,
Thank you so much for your amazing review and recommendation. We are so honored to have your loyalty, and we are delighted to hear that your recent experience with our team met your satisfaction once again. It is our pleasure to provide you with the best service, deals, and overall experiences, and we look forward to continuing to do so for years to come. Warmest congratulations on your new vehicle!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager